Infor reviews

3.9

81% would recommend to a friend

(5,739 total reviews)
avatar

Kevin Samuelson

88% approve of CEO

72% positive business outlook

Infor has an employee rating of 3.9 out of 5 stars, based on 5,739 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Infor employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Mar 4, 2016

Good culture...tough job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The management in the product support department are receptive to suggestions and are willing to help. Product support analysts are allowed to work from home, but get invited to the corporate office for team building events.

Cons

Product support analysts must take a late shift rotation for a week. During that time, they must always be available for 1A incidents.

1.0
Feb 22, 2016
Recommend
CEO approval
Business Outlook

Pros

You get to go home at the end of the day. Pay was good. I want to add that this review only reflects this team, from everyone else I talked to at Infor they loved their position and the company! This team is the sour stain on an otherwise seemingly great company.

Cons

Where to start with this team. There are so many things wrong with this team and it all stems from poor management. First of all, when I applied for this job it was a complete bait and switch. They promised opportunity, growth, a thriving and engaging work environment and all I found here was empty promises and lies. The management does not represent the company in a positive light. I had been informed almost 3 weeks into my employment that I was working for the most hated team in the company by other Infor employees, something 3 days after my employment I had started to pick up on. The management does not address issues within the team when they should. The team does not have a friendly attitude towards each other and management constantly blames the issues on "the generation gap". The issues stem with spineless leadership who do not know how to represent a company in the best light and makes no effort to make their employees feel welcome. I had never felt more like an outcast in my life than I had in that position. Forget about planning major life events while on that team, if you do, you will be shunned and toyed with whether or not you get the time off. Also, every minute counts at that position. If you don't pretend to work all day and stay later than everyone else you will be constantly reminded that you have to work a full days worth of work even though you had been there for 8 hours already. The team members constantly gossip about each other in front of other team members, the leader of the team she encourages this because she participates in spreading gossip and rumors as well. But yet this bully who talks negatively about her employees and other Infor colleagues demands that you suck up to her to improve your rankings on her favorite list. She does not get along with other women so if you're a woman looking to join this team exercise extreme caution, you will either have to join in the hate mongering perpetuated by this team or build up really strong defensives to maintain your sanity and morality. Apparently it took 4 years of loyal service and threatening to quit before one of the senior members on the team got promoted and a lot of brown nosing. The "flex time" and "work from home day" as promised during the interview was just another ploy of the bait and switch. Unless you work really far away and put up a good case of why you should get either of these options, you most likely won't see any of these "promises" granted to you. DO NOT take this position if you have a life outside of work. If you like constantly living in fear of getting fired, reprimanded or working on a team that loves drama then do sign right up for this position. The pay is only worth it for so long until your sanity kicks in and says being broke and happy is way better than living your career in fear.

3.0
Oct 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Big, global company, Infor isn't a startup struggling to survive. Infor is focused on Cloud multi-tenant SaaS solutions. Many long term employees; some people must be happy. Unlimited PTO (See note in Cons though about small teams) A lot of remote positions.

Cons

Infor generally lags the industry in pay; I'm talking specifically about people with programming and cloud skills. We have a hard time replacing good people when they leave. It's rare to see them bring in top talent that could have gotten an employment offer anywhere. Annual raises and evaluations aren't exactly annual. They are usually late during my tenure, that means over the years, they are averaging out to less than annual evaluations and raises. That adds up to a missed raise or two if you've been here long enough. Very lean staffing, small teams. Impacts: - If your position will carry a pager - be mentally prepared to be on call a lot. Make sure your significant other is prepared for it too. - Unlimited PTO, but when your team is very small - good luck taking advantage of that. Not a lot of support for remote workers. I got a modest one time allowance when hired to buy some office stuff (years ago). They stopped my internet allowance, saying most people have high bandwidth internet anyway. No phone allowance even though I carry a pager and have corporate apps on my phone. Whatever money they save by having smaller offices, they must just add that to the profit column. If you're position will be remote, be prepared to be REMOTE. Don't expect periodic get togethers, bonding, team Christmas meetups or anything like that. Whatever the travel budget is, doesn't seem to have this in it. But to be fair, that could be a pro for some people. It's kind of rare to get to go to formal on-site training classes. But don't worry, they'll sign you up for some cheap online course/program so they can check that "we provided training" block. We have had a couple of layoffs when they fired many people indiscriminately, including some good people, without trying to place them on other teams. Which was incredible to me because there were teams that could have used them. This is rare, but I've seen it. Very very flat organization. That is good in some perspectives. But in terms of career progression it feels kind of limiting. Lots of lift and shift products; which although they have been smartly moved into a cloud architecture, they suffer from legacy decisions; things that just don't make sense in the cloud but we do it because that's how we used to do it on-premise and its what the customers expect. Many of these applications will never perform as well as applications designed first for the cloud. For the most part, DevOps means Dev talks to Ops regularly; it in no way means a cohesive team. This is a bigger negative in the cloud than you would imagine.

Viewing 31 - 33 of 5,739 Reviews

Glassdoor has 6,253 Infor reviews submitted anonymously by Infor employees. Read employee reviews and ratings on Glassdoor to decide if Infor is right for you.