Decent company, but we've got issues - Cloud Engineer Infor Employee Review

3.0
Oct 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Big, global company, Infor isn't a startup struggling to survive. Infor is focused on Cloud multi-tenant SaaS solutions. Many long term employees; some people must be happy. Unlimited PTO (See note in Cons though about small teams) A lot of remote positions.

Cons

Infor generally lags the industry in pay; I'm talking specifically about people with programming and cloud skills. We have a hard time replacing good people when they leave. It's rare to see them bring in top talent that could have gotten an employment offer anywhere. Annual raises and evaluations aren't exactly annual. They are usually late during my tenure, that means over the years, they are averaging out to less than annual evaluations and raises. That adds up to a missed raise or two if you've been here long enough. Very lean staffing, small teams. Impacts: - If your position will carry a pager - be mentally prepared to be on call a lot. Make sure your significant other is prepared for it too. - Unlimited PTO, but when your team is very small - good luck taking advantage of that. Not a lot of support for remote workers. I got a modest one time allowance when hired to buy some office stuff (years ago). They stopped my internet allowance, saying most people have high bandwidth internet anyway. No phone allowance even though I carry a pager and have corporate apps on my phone. Whatever money they save by having smaller offices, they must just add that to the profit column. If you're position will be remote, be prepared to be REMOTE. Don't expect periodic get togethers, bonding, team Christmas meetups or anything like that. Whatever the travel budget is, doesn't seem to have this in it. But to be fair, that could be a pro for some people. It's kind of rare to get to go to formal on-site training classes. But don't worry, they'll sign you up for some cheap online course/program so they can check that "we provided training" block. We have had a couple of layoffs when they fired many people indiscriminately, including some good people, without trying to place them on other teams. Which was incredible to me because there were teams that could have used them. This is rare, but I've seen it. Very very flat organization. That is good in some perspectives. But in terms of career progression it feels kind of limiting. Lots of lift and shift products; which although they have been smartly moved into a cloud architecture, they suffer from legacy decisions; things that just don't make sense in the cloud but we do it because that's how we used to do it on-premise and its what the customers expect. Many of these applications will never perform as well as applications designed first for the cloud. For the most part, DevOps means Dev talks to Ops regularly; it in no way means a cohesive team. This is a bigger negative in the cloud than you would imagine.

Explore other reviews about Infor

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay for area compared to other companies

Cons

Some coworkers were low quality / low tier talent

avatar
Infor Response
1w
Thank you for leaving a review. We strive to make Infor a great place to work for everyone, and to create an environment where employees can grow and thrive. We're happy to hear that your experience at Infor is a good one!
3.0
May 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I like working at Infor. I’ve been here for roughly five years. I enjoy the work, believe in the product, and genuinely like the people I work with and for.

Cons

There has recently been a very strong “AI-first” push across the company. To be clear, I understand the value. AI absolutely can streamline operations and free people up to focus on higher-value work. Used correctly, it’s useful. The problem is that there does not appear to be a clear or consistently enforced policy around what constitutes appropriate use versus misuse or outright abuse. There should be better guidance around where AI helps productivity, where it introduces risk (especially around company information being entered into public tools), and where the line is between use and replacement of basic job responsibilities. For example, I recently had a coworker explain that they created AI automation to read and manage their emails so they rarely have to review or respond themselves, while acknowledging things are likely missed. The same person records meetings for transcripts, leaves their laptop during the call, then relies on AI afterward to summarize what happened. At a certain point, it raises a legitimate question: are we using AI to improve productivity, or are we using it to avoid participating in the job altogether? Right now, reactions internally seem split. Some employees view this as a serious abuse of the technology, while others appear fully on board with it. That disconnect alone suggests the company needs clearer expectations and policy guidance. AI should support human judgment and critical thinking. Not eliminate the need for employees to engage in their work entirely. And how does the company determine when that is being done?

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Infor Response
1w
At this time of change, growth, and continuous improvement, our employees are encouraged to speak up if they see an opportunity to make our ways of working better. Please send your feedback to myfeedback@infor.com so we can better understand your concern.
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