IKEA reviews

3.7

66% would recommend to a friend

(13,358 total reviews)
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Juvencio Maeztu

76% approve of CEO

50% positive business outlook

IKEA has an employee rating of 3.7 out of 5 stars, based on 13,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKEA employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

13K reviews
2.0
Sep 12, 2018

merchandising

Recommend
CEO approval
Business Outlook

Pros

Great benefits, flexible schedule, coworkers are really nice

Cons

Poor communication from management. After the changes in last October the stores gone to shiit. 4G was supposed to help coworkers but instead has made the problems worse. So much has changed since I started there. Idk what the point of a open door policy is, when the managers don't apparently have the time to listen. Even though they spend most of their shift in the admin office sitting on their butts on the computer, while all the work fall onto the coworkers. Now merchandising gets forced to help out every other department every day but does merchandising ever get help? No we just get to pick up the slack from every other department. Prep and flow is doing the worst. They are weeks behind in the trucks. And so customers come into the store, thinking we have items in stock because they checked online. And then they get mad at us because its nowhere to be found because prep and flow cant get their shiit together. Also active sellers get paid way to much money to just stand around and answer questions, especially when merchandising has to answer most of the customer questions, because no active sellers are anywhere to be found. Funny that they get paid $17 an hour but merchandising gets $14 and does all the work. Luckily I was in prep and flow first and I got to keep my pay when I transferred.

1.0
Mar 19, 2018

Terrible, unorganized place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some great co-workers.....Equally frustrated as each other....

Cons

Ineffective, lazy and disrespectful management. 90% of them are useless and that is being generous. Don't expect to move up at IKEA unless you become part of the clique. Having an exemplary work ethic will get you nowhere and you will NOT gain anything but more stressful work if you are a great worker. Management does not have your back and they do nothing but walk around with phones to their ear, (work phones but still - problems are not getting solved), or sit on their ever growing rear ends in the office while the peons try to keep everything together. The new organization - O4G - is an unsustainable joke. They had 2 years to get new job processes in place and they STILL don't know what they're doing. It's been since mid-October that these changes occurred. They screwed a lot of good people. If you see workers in blue shirts, they are the ones doing the bulk of the work and in some cases for less $ than the workers in yellow whose ONLY JOB IS TO STAND AROUND, (and walk the floor to a certain extent), AND HELP CUSTOMERS. Really? Do you think the customers know the difference? Yellows are almost never around and the blues have to help the customers while doing EVERYTHING ELSE, (inventory, stock replenishment, go-backs, shifting, solving problems, etc.). Blues help customers but 95% of the time, yellows are told by their managers NOT to help blues at all. Makes sense, right?

2.0
Jun 17, 2017

Hourly Coworker

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are really good- medical, dental, optical, pet insurance, 401K and other benefits few will utilize but are available.

Cons

Restructuring of business to be "customer concentric"- they have forgotten to fix their problems first. Such as advocating for the employees, so in turn they can be ambassadors for the brand. Management is lacking in true management skills and favoritism plays a major part in promotions and acknowledgements. Original "values" Ingvar Kamprad wanted for his company are seriously lacking and ignored. Work life balance is seriously lacking for many.

Viewing 37 - 39 of 13,358 Reviews

Glassdoor has 18,574 IKEA reviews submitted anonymously by IKEA employees. Read employee reviews and ratings on Glassdoor to decide if IKEA is right for you.