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      IKEA

      Engaged Employer

      IKEA reviews

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      3.7

      66% would recommend to a friend

      (13,359 total reviews)
      avatar

      Juvencio Maeztu

      76% approve of CEO

      50% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.3

      Career opportunities

      3.1

      Senior management

      IKEA has an employee rating of 3.7 out of 5 stars, based on 13,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKEA employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      2.0
      Mar 27, 2017

      The Human Element is missing.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Meet nice co-workers, medical benefits, discounts, 401K.

      Cons

      There is no room for human error, it all comes down to black and white, polices and profit. If you can't perform due to any reason, illness, car trouble, sick child, public transportation is shut down due to weather...it doesn't matter, it is going to be an occurance against you. EVEN if you choose to use your PTO. If you're late because the bridge is up or there's a wreck blocking the bridge, the Max shuts down...your fault. I've never worked for an employer who didn't consider things out of your control. If your sick for more than one consecutive day, each day is an occurance, it should be one occurance for consecutive absence. The turn over is high, there's always an ad in paper for vacant positions. The attendance thing gets a lot of people quickly as we live in an area where there is high traffic volume and only two bridges connecting the two states for miles. If either bridge has an incident, drivers are stuck. If the Max breaks down, commuters are stuck. If the Governor declares our area a State of Emergency because of the extreme weather and we can't make it to work...if we call in and request to use our PTO until we can make it in....it's an occurance. The human element is gone.

      1.0
      Jan 23, 2017

      Cult of Incompetence

      Corporate manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can, and most do, show up, be social, do nothing, kiss up and collect a paycheck without worrying about performance. Incompetence runs deep, all the way to the officers of the company. Top leaders fear being exposed as unskilled so they tend to lead through selfish nonsense. Big plus for under qualified employees; being under qualified and incompetent is a prerequisite for a successful career at IKEA.

      Cons

      You will be working for, or with, children and not adults. You cannot prepare yourself for the immaturity and lack of skills you will encounter. Huge sense of entitlement from officers and "leaders." Make no mistake, this is a cult and there will be universal condemnation for speaking up against nonsense. There is no speaking truth to power without being labeled a heretic. Since top leadership is not qualified to work at comparable levels, or in comparable paying positions outside of the company, IKEA is everything to them and nothing is out of bounds when it comes to protecting themselves. This is a cult of incompetence where you will be asked to put blinders on and check your integrity at the door. Ethically appalling.

      3.0
      Oct 18, 2023

      Experience Varies by Location

      Customer experience manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -People and Values Based Hiring -Ability to bring authentic self to work -Variety of positions and opportunities for movement around and between functions with a store environment -Opportunities to move States with the company/promotions by moving

      Cons

      -Your experience with workload depends on your location. Low volume stores are strapped, and turnover is constant from overwork and burnout. High volume stores the job is exponentially easier to achieve and more fun. -Some stores are Vaps (IKEAs version of a franchise) and you may have a 4-6 yr experience with a Store Manager that is in there to make their buck and run, regardless of what they say when they come in -Company has changed dramatically in the USA. Roots are European (Swedish) and there is a massive difference in the way our European counterparts experience IKEA vs US team -To grow beyond a store level, you must move to Conshohocken Pennsylvania and work for the Service Office. (At least that is what they say, yet they continue to make exceptions for some people and require others to move depending on the department)

      Viewing 40 - 42 of 13,359 Reviews
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      ReviewsIKEA reviews

      Glassdoor has 18,577 IKEA reviews submitted anonymously by IKEA employees. Read employee reviews and ratings on Glassdoor to decide if IKEA is right for you.