merchandising - Merchandiser IKEA Employee Review

2.0
Sep 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Great benefits, flexible schedule, coworkers are really nice

Cons

Poor communication from management. After the changes in last October the stores gone to shiit. 4G was supposed to help coworkers but instead has made the problems worse. So much has changed since I started there. Idk what the point of a open door policy is, when the managers don't apparently have the time to listen. Even though they spend most of their shift in the admin office sitting on their butts on the computer, while all the work fall onto the coworkers. Now merchandising gets forced to help out every other department every day but does merchandising ever get help? No we just get to pick up the slack from every other department. Prep and flow is doing the worst. They are weeks behind in the trucks. And so customers come into the store, thinking we have items in stock because they checked online. And then they get mad at us because its nowhere to be found because prep and flow cant get their shiit together. Also active sellers get paid way to much money to just stand around and answer questions, especially when merchandising has to answer most of the customer questions, because no active sellers are anywhere to be found. Funny that they get paid $17 an hour but merchandising gets $14 and does all the work. Luckily I was in prep and flow first and I got to keep my pay when I transferred.

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5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

• Structured, delivery focused work • Data driven decision making • Independent ownership • Impact on team efficiency & customer xp

Cons

• Balancing customer facing expectations with project deadlines • Scope creep with cross team processes and reporting • Managers often leaned on me for more than my formal responsibilities, which led to overextension

4.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

I have a very empathetic and flexible manager. Although I do meet the requirement to be in office three days a week many others do not and don’t seem to suffer for it. My work can be challenging at times, but due to the slow pace of most things here I rarely feel overwhelmed.

Cons

This is, without equivocation, the most sclerotic organization I have ever been a part of. The management structure and reporting lines are inscrutable and even after 3 years I barely understand how my team fits into the larger picture. My job is a data role, and although getting access to data has improved somewhat, it is still one of my biggest blockers.

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