ICON reviews

The work environment is toxic and the priority is productivity over all else no matter the cost. The need to chase unattainable deadlines lead to overworked employees who feel unappreciated and unfulfilled. The company’s way of showing appreciation is by passing out stickers and free beer. We’re told we can’t afford administrative pay for days we can’t work due to safety and weather, yet we’re watching as they are continuing to create six figure salary positions. The top three supervisors for print/construction operations do not care about the staff or the company. They’re only there to protect their salaries. When criticizing the VP of construction operations’ openly rather than taking in criticism, he threatened to figure out how to eliminate the use of Slack. When we voiced concerns about not making our minimum hours in the rainy weeks or winter months we were told to find a second job. He insists on bringing criticism to him directly as an intimidating tactic. Those above him show up randomly and it’s clear they have no idea what’s actually happening at any given moment. There’s a strange obsession with E.Musk … If Icon were a human they would have sever ADHD and a mood disorder.

My interview process was long (~2.5-3 months) with very little transparency or communication from HR or the hiring team. ICON does a brilliant job of marketing themselves, especially to the local Austin community. However, in our department (and certainly not every team is the same), we put so much emphasis on design that it takes away from actually shipping usable tools, learning, and iterating. Nearly every new idea/feature/etc requires months of meetings, agreeing, research and more research, then only approval of certain teammates will mean the ideas sees the light of day. Sadly, ICON is one of the worst leadership experiences I've had in my career. As a senior IC, I came hoping to learn from leadership and to grow. Most on the leadership team are in their role for the first time, so you will get no coaching. There is no training programs to move up or change internally, nor is there continuing education encouraged except OSHA (10 hours+) even if you have an office desk. For some Some of the ICONics who have been at the company for a very long time create a cringy culture. At times they make it feel exclusive and certainly not collaborative. Some leaders are given exceptions for judgmental and borderline insulting behavior.