ICBA reviews

4.0

78% would recommend to a friend

(38 total reviews)

Rebeca Romero Rainey

100% approve of CEO

73% positive business outlook

Reviews by job title

38 reviews
2.0
Dec 6, 2016

Frustrating

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The community banking industry has some great people involved, both internally and externally. It’s also great working with a group of talented people within the organization. There is always something to learn which makes working here interesting. The health benefits are some of the best around.

Cons

The largest issue with the organization is the overall lack of communication from the top management. Management has made an effort to be better but seems to fall short and still acts like a secret society. Most of the lower staff feel as if they are not valued for work they perform on a day to day basis. The future outlook of the company making it through the rapid consolidation of the industry is in question by most staff too. There was an efficiency study done many months ago and staff are told frequently (at every staff meeting) that there will be changes (cuts, realignment, etc). The atmosphere is like sitting on death row and waiting for your name to be called for the electric chair. It has been interesting to be lead this way by an organization. It's absolutely demoralizing for staff to have something like that consistently being told to them over and over. The most senior of the executives earn very large salaries ($600k - over $2 million) and most staff members doubt any of them were mentioned in the “study” for potential elimination. Because of continued departmental budget concerns, there are a lot of silos throughout the organization. Everyone feels the need to cover their own butts which creates an odd work environment. The "personality" and "culture" of the organization resembles more like that of the CFO than the CEO. There will be more openings coming available here in the near future given that there are others looking for other opportunities elsewhere but trying to find the right place to land.

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ICBA Response
2y
Thank you for taking the time to share your feedback about your experience at the Independent Community Bankers of America (ICBA). We appreciate your honesty and value your perspective as it helps us identify areas where we can improve. We believe in continuous growth and learning, and your feedback will assist us in identifying areas where we can enhance our employee experience. We are committed to fostering an inclusive and collaborative workplace where everyone feels valued and supported. Once again, we appreciate your feedback and sincerely apologize for any negative experiences you had. We are determined to use this feedback to improve and ensure that future employees have a positive experience working with us. Best regards, Human Resources Independent Community Bankers of America (ICBA)
3.0
May 13, 2016

Solid Like A Rock

Recommend
CEO approval
Business Outlook

Pros

Great opportunity to gain experience and network for connections Excellent benefits package for everyone Mission focused and well respected in DC Low turnover and extremely stable

Cons

Culture is very "every man/woman for themselves"--Little to no engagement between employees Many secret conversations/closed door meetings with some working the halls for their own benefit. Employees have been terminated, retired or relieved of responsibilities without explanation or notification to those affected by the loss. There one day, gone the next-office empty. Smart, active producers are over used to compensate for a wide swath of poor performers embedded in the organization Senior executives are a bit sloth-like, slow to respond and often have no idea what's really happening within the organization

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ICBA Response
2y
Thank you for taking the time to provide feedback about your experience at the Independent Community Bankers of America (ICBA) on Glassdoor. We appreciate your honesty and value your input as we continually strive to improve. We apologize if your experience at ICBA did not meet your expectations. At ICBA, we are committed to fostering a positive work environment where our employees feel supported and valued. We continuously seek ways to enhance our training programs, communication channels, and overall employee experience. Your feedback helps us identify areas for improvement and make the necessary changes to ensure a better experience for all. Thank you again for sharing your thoughts. We value your feedback and hope to have the opportunity to address your concerns and improve your perception of ICBA. Best regards, ICBA Human Resources
2.0
Dec 6, 2022

Non Inclusive Microagressive Workplace!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Health Benefits - 100% paid for employee and dependents Work Life Balance

Cons

No room for growth Microagressive workplace Inclusive Challenged Low-pay Promotion discriminate Antiquated workplace culture

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ICBA Response
3y
Thanks for taking the time to share your feedback with us. We are sorry to hear about your experience at our organization, as ICBA is committed to an inclusive environment where every employee can flourish. Over the last year, ICBA has incorporated initiatives to add transparency to our promotion process and compensation program that directly ties employee compensation to performance, experience, and job requirements. This includes creating a performance excellence system that provides opportunities for feedback from multiple sources and clear goals on which to base performance. Even with these initiatives, we understand issues can arise, so we encourage staff to contact HR if an employee’s experience does not match our values. For over two years, CEO Rebeca Romero Rainey has held routine all-staff town halls where employees can anonymously submit feedback or questions to the CEO. Employees can post comments or questions in real time during the meetings. This format has been widely accepted by employees as it further encourages feedback and promotes our commitment to creating a positive work environment for all employees. We value all feedback and would be happy to learn more about what specifically it was that was not positive during your time here and how we can improve. Please feel free to reach out to HR at any time. We wish you the best.
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