ICBA reviews

4.0

78% would recommend to a friend

(38 total reviews)

Rebeca Romero Rainey

100% approve of CEO

73% positive business outlook

ICBA has an employee rating of 4.0 out of 5 stars, based on 38 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICBA employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

38 reviews
1.0
Dec 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Covered parking. Toilet paper in the bathrooms. Functioning doors. Adequate oxygen levels that, unfortunately, allow breathing to continue while at work.

Cons

Management will look for ANY reason to write you up. Dress code is beyond ridiculous, especially in hot climate. Simple manual errors, regardless of how seldom, and you can expect to be called into your'e managers office. Expect to be treated like a child and constantly ridiculed and tormented by your managers and Sr. Directors. Disgusting place to work and the culture is non-existent. They may try to use volunteer days, holiday dress-up, etc to drive motivation but it's only 'window-dressing' to try an make you believe they have an actual culture, which does not exist. I would only take this job if your other option is living under a bridge, and even then, you may want to consider that instead.

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ICBA Response
2y
Thank you for taking the time to provide feedback about your experience at the Independent Community Bankers of America (ICBA) on Glassdoor. We appreciate your honesty and value your input as we continually strive to improve. We apologize if your experience at ICBA did not meet your expectations. At ICBA, we are committed to fostering a positive work environment where our employees feel supported and valued. We continuously seek ways to enhance our training programs, communication channels, and overall employee experience. Your feedback helps us identify areas for improvement and make the necessary changes to ensure a better experience for all. Thank you again for sharing your thoughts. We value your feedback and hope to have the opportunity to address your concerns and improve your perception of ICBA. Best regards, ICBA Human Resources
3.0
Apr 30, 2019

Striving Towards Excellence

Recommend
CEO approval
Business Outlook

Pros

The organization is in major transition as it's membership is shrinking and leadership is waking up to the realities of the impact. The great news is the money machine will continue to prop up the balance sheet for many years to come due to smart investments and a penchant for putting away for a rainy day. Staff is well cared for and protected from the inner workings of the internal politics so day to day life is pretty glorious. Benefits are incredible and within the last 12 months, salaries have begun to reflect market rate. There's been a lot of turnover in the last few months but that's helped open opportunities for others within the organization. The prospect is high that many retirements are on the horizon as the long tenured and long past their prime finally see the opportunity to relinquish power. This will no doubt free up resources and increase productivity. The new CEO is a breath of fresh air from the tyrant who lead the organization previously. She isn't around much but when she's in the office she takes the time to say hello and get to know staff. This goes a long way in rebuilding the culture and trust.

Cons

You can quickly earn a lot of vacation time but rarely have the opportunity to use it. Staff is "always on" and taking time away means all your work, plus more, is waited for your to return. Deadlines are assigned even when you're away so when you come back, it can take days or weeks to catch up. Supervisors often issue conditional approval for vacation---you need to be available should something come up so you're asked to keep checking your email. Not good. Some of the newest additions to the leadership team appear to have ulterior motives as they actively work against the CEO and staff to create disruption, dissent and dissatisfaction. One particular high ranking staffer has already started telling people on the outside he's the next CEO because things need to change more rapidly for the organization to stay alive and relevant. This truly is unnerving and uncomfortable to hear. More needs to be done to develop a positive culture where the employees matter. It's starting to change but it needs to become a priority. The office in Minnesota is desperately seeking relevance and often demands authority or control instead of working with others in the organization. Again, an older workforce who likely sees the writing on the wall but refuses to read what it says.

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ICBA Response
2y
Thank you for taking the time to share your positive experience working at the Independent Community Bankers of America (ICBA). We greatly appreciate your feedback and are proud to hear about your satisfaction with our organization. At ICBA, we strive to create an inclusive and supportive work environment, and we are thrilled that you found it to be a positive experience. Our team works diligently to foster a collaborative culture where everyone's contributions are valued, and it is wonderful to know that you felt recognized and appreciated. Thank you again for sharing your positive experience on Glassdoor. Your feedback serves as a testament to our ongoing efforts to create a fulfilling and supportive workplace for all our employees. We value your contributions to ICBA and look forward to continuing to provide you with a rewarding professional journey. Best regards, Human Resources Independent Community Bankers of America (ICBA)
1.0
Oct 19, 2017

Service

Recommend
CEO approval
Business Outlook

Pros

Good benefits A lot of Pot lucks (yuck they aren’t for me but hey I have to list something) Leniency appears prevalent but it’s quite the opposite.

Cons

Terrible HR, no work life balance, lack of good management. No one trusts anyone but they smile in each others faces. It’s a small company looking towards huge growth but just because that’s where it’s heading doesn’t meant that’s where it’ll stay.

avatar
ICBA Response
2y
Thank you for taking the time to provide feedback about your experience at the Independent Community Bankers of America (ICBA) on Glassdoor. We appreciate your honesty and value your input as we continually strive to improve. We apologize if your experience at ICBA did not meet your expectations. At ICBA, we are committed to fostering a positive work environment where our employees feel supported and valued. We continuously seek ways to enhance our training programs, communication channels, and overall employee experience. Your feedback helps us identify areas for improvement and make the necessary changes to ensure a better experience for all. Thank you again for sharing your thoughts. We value your feedback and hope to have the opportunity to address your concerns and improve your perception of ICBA. Best regards, ICBA Human Resources
Viewing 13 - 15 of 38 Reviews

Glassdoor has 49 ICBA reviews submitted anonymously by ICBA employees. Read employee reviews and ratings on Glassdoor to decide if ICBA is right for you.