Frustrating - Anonymous employee ICBA Employee Review

2.0
Dec 6, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The community banking industry has some great people involved, both internally and externally. It’s also great working with a group of talented people within the organization. There is always something to learn which makes working here interesting. The health benefits are some of the best around.

Cons

The largest issue with the organization is the overall lack of communication from the top management. Management has made an effort to be better but seems to fall short and still acts like a secret society. Most of the lower staff feel as if they are not valued for work they perform on a day to day basis. The future outlook of the company making it through the rapid consolidation of the industry is in question by most staff too. There was an efficiency study done many months ago and staff are told frequently (at every staff meeting) that there will be changes (cuts, realignment, etc). The atmosphere is like sitting on death row and waiting for your name to be called for the electric chair. It has been interesting to be lead this way by an organization. It's absolutely demoralizing for staff to have something like that consistently being told to them over and over. The most senior of the executives earn very large salaries ($600k - over $2 million) and most staff members doubt any of them were mentioned in the “study” for potential elimination. Because of continued departmental budget concerns, there are a lot of silos throughout the organization. Everyone feels the need to cover their own butts which creates an odd work environment. The "personality" and "culture" of the organization resembles more like that of the CFO than the CEO. There will be more openings coming available here in the near future given that there are others looking for other opportunities elsewhere but trying to find the right place to land.

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ICBA Response
2y
Thank you for taking the time to share your feedback about your experience at the Independent Community Bankers of America (ICBA). We appreciate your honesty and value your perspective as it helps us identify areas where we can improve. We believe in continuous growth and learning, and your feedback will assist us in identifying areas where we can enhance our employee experience. We are committed to fostering an inclusive and collaborative workplace where everyone feels valued and supported. Once again, we appreciate your feedback and sincerely apologize for any negative experiences you had. We are determined to use this feedback to improve and ensure that future employees have a positive experience working with us. Best regards, Human Resources Independent Community Bankers of America (ICBA)

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