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Holland America Line

Engaged Employer

Holland America Line reviews

3.4

49% would recommend to a friend

(647 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Reviews by job title

647 reviews
1.0
Oct 6, 2016
Recommend
CEO approval
Business Outlook

Pros

9/80 compressed schedule. Cruise privilege (inflexible if you opt for the "free" option). Paid ORCA card.

Cons

As one other reviewer cited, PCL is running the show (Finance anyway) from Santa Clarita. CFO encourages to ask why but the answer you mostly get from people in Seattle is "because that's how it was done last year", that is, no one knows why things are done the way they are. With the high turnover in Finance, this isn't surprising though.

2.0
Sep 29, 2016

Manager

Recommend
CEO approval
Business Outlook

Pros

There are some great people within the company, and there are opportunities to learn and to lead, depending on your department.

Cons

The company is very old-school in its view of human resources. The company suffers from a low moral, and there is no sense of momentum, growth, energy or excitement here. Pay is lower than average, and in my department at least, there was an emphasis on butt-in-seat, rather than on productivity, which will have to change to be competitive in Seattle. Holland is not leading they way on anything, not social responsibility nor innovation.

4.0
Sep 29, 2016

Guest Service Host

Recommend
CEO approval
Business Outlook

Pros

Enjoyed a great sense of community, worked closely with managers and hotel staff. A very fast paced job with lots of different challenges.

Cons

No opportunities for advancement. Occasionally there were discrepancies with information we were given versus what customers were told which caused some problems.

Viewing 469 - 471 of 647 Reviews

Glassdoor has 953 Holland America Line reviews submitted anonymously by Holland America Line employees. Read employee reviews and ratings on Glassdoor to decide if Holland America Line is right for you.