Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"good benefit including free cruises and friends and family discount." ((in 57 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 43 reviews)); "paid vacation, cruise benefits, work from home" ((in 27 reviews)); "Good work environment and good salary compared to other companies" ((in 14 reviews)); "Great workplace and team." ((in 14 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"Poor management" ((in 54 reviews)); "Sharing a room and low pay" ((in 46 reviews)); "Not enough deck officers for the workload and low salary for European officers." ((in 31 reviews)); "Long hours and flight standard low" ((in 31 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 14 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

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Holland America Line

Holland America Line reviews

3.4

49% would recommend to a friend

(647 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (647 reviews)

Ratings by demographic groups

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Holland America Line has an employee rating of 3.4 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Reviews by job title

647 reviews

3.0

Sep 26, 2016

Project Manager - Entertainment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Was given full autonomy, great.

Cons

Organizational structure somewhat rigid. Pay not competitive.

4.0

Sep 25, 2016

revenue dpt

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Not a bad place to work. Convenient cafeteria. Most people are friendly and down to earth.

Cons

Old fashioned way of managing organizational structure. Very hierarchal type of company.

2.0

Sep 10, 2016

Marketing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fun product to work on

Cons

HR department, company organization, upper management, hierarchal environment, and big difference in how your opinion/job is treated when you are not in a manager or higher job title.

Viewing 472 - 474 of 647 Reviews

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Holland America Line

Holland America Line reviews

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Project Manager - Entertainment

revenue dpt

Marketing

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