Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (296) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (143) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 462 reviews)); "culture is great and they do invest in all their employees" ((in 341 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 253 reviews)); "Great work life balance and ability to create own projects" ((in 203 reviews)); "Great team members benefits (especially GoHilton)." ((in 189 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 558 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 547 reviews)); "Long hours and underinvestment in some properties" ((in 428 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 370 reviews)); "Managers were bad at communicating with each other and satff." ((in 162 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

Hilton reviews

3.9

75% would recommend to a friend

(11,500 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

2.0

Jan 8, 2009

Hilton - Life is a long, tiring journey....then you die having accomplished nothing with zero to show for it.

Manager

Recommend

CEO approval

Business Outlook

Pros

You get to stay at Hilton hotels for a discount....sometimes, unless it's a Holiday or in a city where people like to go on vacation. If you work in a hotel, you get to eat in the cafeteria. Mmmmm....chicken and rice.

Cons

Low pay. Long hours. Little chance for advancement. Poor communication from corporate.

2.0

Jan 6, 2009

Another great Brand is dying.

Restuarant server.

Recommend

CEO approval

Business Outlook

Pros

Security, and reasonably benefit packages.

Cons

Extraordinary cost cutting, making it almost impossible to provide basic services to guests. No money is being put into maintainance, and it is embarrassing to be continually having to apologize for the lack of service. The new owners seem to bleeding the franchise dry, and not care whether they kill it in the long run. Lower level management is beyond incompetent, changing guidelines daily, and not supporting the staff with the tools they need to do their jobs.

2.0

Jan 4, 2009

don't work at hilton lax

Event services manager

Recommend

CEO approval

Business Outlook

Pros

large company so internal transfers are possible wide range of departments to transfer is one does not work out

Cons

incompetent upper/executime management who do not deserve to be in the positions they are in. way too political and unless you kiss ass A LOT, you won't get what you want. a lot of upper/executime management are disrespectful and unfair to many employees, especially line/hourly workers. voices of managers are unheard and not welcome. human resources does not listen and nothing is a confidential there, they hire to fill spots only without first seeing if it is a real fit.

Viewing 11461 - 11463 of 11,500 Reviews

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Hilton

Hilton reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Hilton - Life is a long, tiring journey....then you die having accomplished nothing with zero to show for it.

Another great Brand is dying.

don't work at hilton lax

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