Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (296) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (143) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 462 reviews)); "culture is great and they do invest in all their employees" ((in 341 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 253 reviews)); "Great work life balance and ability to create own projects" ((in 203 reviews)); "Great team members benefits (especially GoHilton)." ((in 189 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 558 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 547 reviews)); "Long hours and underinvestment in some properties" ((in 428 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 370 reviews)); "Managers were bad at communicating with each other and satff." ((in 162 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

Skip to content Skip to footer

Notifications

Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,500 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

1.0

Jan 16, 2009

Used to be a great company but awful now.

Information technology - prefer not to say

Recommend

CEO approval

Business Outlook

Pros

IT at the operations center in Memphis used to be at the good end of a firehose of money, but the good old days are clearly over. Now the best thing about the place is free coffee. But they've stopped giving away cups.

Cons

With (I think) a few groups that are notable exceptions, IT management is frustratingly inept. They will be very nice to you and give you lots of money (well, they would until about 6 months ago) but they are incapable of differentiating between good work and gross incompetence. This is all starting to catch up now and there's a mood of panic about the place. People are being laid off rapidly; sadly your chances of going away don't seem at all related to your usefulness to the company.

2.0

Jan 15, 2009

Looks good on the outside but needs work on the inside.

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

It's worldwide reputation for excellence. That jsut applies to it's hotels, not it's IT teams

Cons

Managment doesn't listen to it's IT guru's. Rush to market. Late to the race with technical processes and still integrated badly

4.0

Jan 10, 2009

great environment but low pay

Front desk clerk

Recommend

CEO approval

Business Outlook

Pros

Hilton provides its employees with a travel porgram that allows employees to stay in hilton owned and managed properties all over the world at extremely discounted rates. Hilton also provides benefits that are excellent.

Cons

As with all hotels in the industry its a 24 hour gig 365 days a year so there are no days off for holidays.

Viewing 11458 - 11460 of 11,500 Reviews

Top companies for "Compensation and Benefits" near you

IHG Hotels and Resorts

3.6★Compensation & Benefits

Marriott International

3.6★Compensation & Benefits

Intercontinental Hotels & Resorts

3.5★Compensation & Benefits

UNAIDS

4.1★Compensation & Benefits

Jobs at Hilton

Room Attendant - Part-Time

Room Attendant - Part-Time

Hotel Front Desk Agent

Data Architect (contract)

Hotel Level Marketing Manager - Digital Creative Strategy (contract)

Hilton reviews FAQs

Reviews Hilton reviews

Hilton

Hilton reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Used to be a great company but awful now.

Looks good on the outside but needs work on the inside.

great environment but low pay

Top companies for "Compensation and Benefits" near you

Jobs at Hilton

Hilton reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Hilton reviews FAQs

Jobs at Hilton