Hertz reviews

3.7

67% would recommend to a friend

(8,177 total reviews)
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Gil West

77% approve of CEO

58% positive business outlook

Hertz has an employee rating of 3.7 out of 5 stars, based on 8,177 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hertz employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Jan 18, 2017
Recommend
CEO approval
Business Outlook

Pros

At least Hertz doesn't proudly discriminate against age, like Enterprise does (35+ college graduates need not apply to Enterprise, they'll pick you up, they just won't hire you!). Customer Service skills were enhanced. Hertz is HUGE, and the ability to rent a car at a very reasonable price was very nice. My Co-Workers (big shout out to Blake Edwards, he made the day fly by).. and the overall camaraderie when you do a great job for the company (ie. spend a day at a braves game, all expenses paid!).. Was fun! There are lots of opportunity for advancement, but the competition is fierce! Find a way to stand out from the competition.

Cons

OMG the hours, and the crappy pay! You work your tushy off for $12.00 / hour. You are forced to clean cars in suit and tie, handle unbelievably large workloads with one or two people, which is just a disaster waiting to happen. The hours are easily 50+, on a good week. They frown on overtime, but the turn-over is so high, that most of the time, you're the only one who is left to get the job done. People yell at you, lose their temper, and you are forced to take it. And.. when they go to complain, it's a 50/50 chance that Hertz will defend your professionalism, which is very disheartening. The things that customers say about you that are completely false, fabricated lies... You'd laugh if your bosses didn't force you to defend yourself. The amount of work you do is totally not worth the $12.00 an hour wage you're given. If you want a raise, you have to practically beg for it from a (more often than not) overweight sloth of a human being, claiming to be your boss, who takes his or her own sweet time, who would rather eat a subway sandwich, then give you a F&%king raise! Don't get me started on the half-wits Hertz hires as managers! All they care about is the numbers. If the numbers aren't met here, then they come down, hover, and nit-pick, until the numbers go up or someone gets fired! Your job is constantly threatened by the numbers! I feel like I've escaped a cult!

1.0
Jan 16, 2017
Recommend
CEO approval
Business Outlook

Pros

The initial Service Based Sales training you receive is a decent introduction to the art of selling, especially for the twenty-somethings they typically hire. Outside of that, the pros are few and far between.

Cons

* Long, long, long hours with no thought towards a life/work balance. Pay is minimal and there are no raises unless you get promoted. * Stores are falling apart. Computers are old, slow, and barely functional. They're also drastically understaffed; it's not uncommon for a store to be run by only a couple of people, who are frazzled and worn out. Turnover is very high. Most stores don't even have a utility person, so you're expected to clean cars while wearing business attire. Most stores do not have dedicated cleaning areas, so you're stuck trying to vacuum in inclement weather. * Upper management only cares about sales numbers. The goals are so high that it's nearly impossible to hit them without being shady and unethical. Check your receipt: chances are you paid extra for an upgrade or a damage waiver that you didn't ask for. * Customers are often angry and hostile, which is understandable considering how often the company fails to honor confirmed reservations. Fleet can be very sparse and the Hertz corporation takes no responsibility to make sure cars are available. If you can't find a car at another store, you just have to stand there and let a customer scream at you. * Management does not care about you. You are a warm-breathing body needed to fill a spot and you can be fired for the most trivial of reasons. If things go right, the guy above you will take the credit. If they go wrong, you'll take 100% of the blame, even if it's due to things you have no control over.

2.0
Jan 16, 2017
Recommend
CEO approval
Business Outlook

Pros

40% off cars and benefits, but I'm sorry guys and gals wished I could say more but that's it cause the cons easily out way this.

Cons

Management is quick to jump on you over little stuff. So if you work from home and have to pee you have to wait 2 hours to go, and if you drink allot of water like me it's more like every 45 minutes to an hour and a half. Also all negative and no praise from TPLs. Very rude customers who lets be honest you can't help. Robotic sales scheme it's so scripted it's honestly dumb, if you don't do it you loose point on your QA. Commission is a joke for sure horrible system. Not to mention the equipment they provide is as old as the dinosaur you played with as a kid. Not to mention pay is atrocious but if your right out of high school I guess it's an okay job, If you have a family stay away the company comes first.

Viewing 142 - 144 of 8,177 Reviews

Glassdoor has 8,833 Hertz reviews submitted anonymously by Hertz employees. Read employee reviews and ratings on Glassdoor to decide if Hertz is right for you.