Hertz reviews

3.7

67% would recommend to a friend

(8,174 total reviews)
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Gil West

77% approve of CEO

59% positive business outlook

Hertz has an employee rating of 3.7 out of 5 stars, based on 8,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hertz employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Jul 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Company car (at Branch Manager Level and above), You spend a lot of time moving around, everyday is different. If you're a good sales person you can make decent bonus money. Due to high turnover if you stick it out you can advance quickly.

Cons

Horrible leadership, unethical business practices. Horrible starting pay. Too focused on sales and making $ as a company and not focused on their customers and employees. Overworked, understaffed. Upper management doesn't care about the people on the front line. They will quickly complain if sales are down but when things are great you never get any positive feedback.

1.0
Jul 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits....maybe, other than that, you really need to consider if it's worth the aggravation. See cons.

Cons

Senior management team out of touch. Misleading and bullying management style permeates the organization. Ideas and input are shunned, and ridiculed. Best talent is leaving in droves. Constantly in crisis mode. Top heavy organization, way too many projects, committees, audits, calls. Middle and top management extremely heavy, massive reductions needed. Deception and dishonesty rampant, 3 CFOs in 1 year says a lot to this point. Now a financial crisis and failure to report Q1 results. Not good. Narcissistic top leadership destroying once good company. Turnover is incredible. Constant layoffs, but its always the little guy in field.

1.0
Jun 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Free car and gas...also had that perk when I traveled the country which was extremely nice! I got enough experience in customer service to realize I really didn't like it.

Cons

Where to begin? How about at the beginning. Job listing was misleading, I was under the impression it was an MT position...it was actually for the LM position. Terrible training program, very disorganized. I spent 6 weeks training and spent most of my time shuttling cars. Smaller locations are mostly forgotten about and poorly maintained, it took me a year to get things on track! Terrible company culture, constantly threatened for not making sales (hard to convince customers LDW isn't a scam) and told to write up employees for not making sales (never did this, I found this to be unfair and counterproductive). Very low starting pay, and if you work more than 40 hrs a week (which was all the time!) you're making less than minimum wage. Benefits not great either. Absolutely NO WORK LIFE BALANCE...most of my "vacations" we're working vacations because upper management was lazy and unsupportive. Constantly understaffed and had to fight to hire...hard to buy necessary items as pcards were always shut down. Maintaining fleet was a nightmare! Terrible communication between front line ops and upper management. By the end I was working 80 hours a week, mostly cleaning cars in 100+ degree weather and getting heat sick everyday for over a month...had to go to the hospital for treatment! My health was deteriorating rapidly, I had to get out.

Viewing 106 - 108 of 8,174 Reviews

Glassdoor has 8,829 Hertz reviews submitted anonymously by Hertz employees. Read employee reviews and ratings on Glassdoor to decide if Hertz is right for you.