Stayed 2.5 years...that was 2.5 years too long - Location Manager II Hertz Employee Review

1.0
Jun 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Free car and gas...also had that perk when I traveled the country which was extremely nice! I got enough experience in customer service to realize I really didn't like it.

Cons

Where to begin? How about at the beginning. Job listing was misleading, I was under the impression it was an MT position...it was actually for the LM position. Terrible training program, very disorganized. I spent 6 weeks training and spent most of my time shuttling cars. Smaller locations are mostly forgotten about and poorly maintained, it took me a year to get things on track! Terrible company culture, constantly threatened for not making sales (hard to convince customers LDW isn't a scam) and told to write up employees for not making sales (never did this, I found this to be unfair and counterproductive). Very low starting pay, and if you work more than 40 hrs a week (which was all the time!) you're making less than minimum wage. Benefits not great either. Absolutely NO WORK LIFE BALANCE...most of my "vacations" we're working vacations because upper management was lazy and unsupportive. Constantly understaffed and had to fight to hire...hard to buy necessary items as pcards were always shut down. Maintaining fleet was a nightmare! Terrible communication between front line ops and upper management. By the end I was working 80 hours a week, mostly cleaning cars in 100+ degree weather and getting heat sick everyday for over a month...had to go to the hospital for treatment! My health was deteriorating rapidly, I had to get out.

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5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work in tandem with other professionals in your trade, always had a feeling of "family" working alongside my peers. We come together when times are tough, this is very rewarding,

Cons

The current economic and geopolitical spectrum have been proving a challenge to this industry as a whole, thankfully we are a resilient outfit with the best people at the helm.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a decent place to work with a steady environment and meaningful day-to-day responsibilities. Overall, it's not a bad company to be a part of if you are looking for stability and purpose in your tasks.

Cons

The internal culture is highly political, and professional advancement often depends more on favoritism than merit. You frequently have to play corporate games and kiss up to management just to get ahead or be noticed.

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