HelloFresh reviews

3.3

54% would recommend to a friend

(3,159 total reviews)
avatar

Dominik S. Richter

55% approve of CEO

36% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Aug 14, 2025

Mismanaged company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- work life balance - nice people - convenient office location

Cons

- management has no idea how to fix anything - stop laying off juniors and start with executives

avatar
HelloFresh Response
9mo
Hi there, thank you for taking the time to share your concerns. We are fully committed to creating a workplace environment that is respectful, inclusive, and supportive. Please don’t hesitate to email us at hf-feedback@hellofresh.com with more details about your experience. Your input will allow us to understand the situation better and work toward constructive solutions. Thank you & best regards, DS & Your HelloFresh HR Team
2.0
May 18, 2025
Recommend
CEO approval
Business Outlook

Pros

- Decent salary - Fancy coffee machine

Cons

- Fake culture - Spends too much time creating an illusion of a great culture rather than making it reality - it’s not just about pizza and fancy lights - it’s about actually living values - something this site has lost sight of - Retaliation from Senior Managers after formal complaints raised - Very clique based - senior leaders in a clique and you have to mould yourself to their strange views and work ungodly hours without a thank you to fit in - Senior leaders need to stop talking about how amazing they are, when in-fact the site is failing. - Site is only 12 months old and falling apart due to lack of understanding and burying the root causes of its failure - Senior leadership are ego driven - Too many ego’s getting in the way of process improvement - Senior leaders constantly breaking process then wondering what went wrong when it all blows up - Incredibly blame focused and defensive culture - everyone is too focused on not looking bad and passing the blame, no actual root causing and improvement can take place - Poor example set by senior leadership - constantly breaking process which then create more problems and then they break even more processes - unhealthy work life balance and unhealthy culture

avatar
HelloFresh Response
1y
Thank you for sharing your concerns. At HelloFresh, we prioritize ethical leadership and mutual respect in our workplace. We take any reports of misuse of authority very seriously and ensure they are addressed with confidentiality and care. If you would like to share more details, please email us at hf-feedback@hellofresh.com so we can address your concerns directly and appropriately. Thank you & best regards, KL & Your HelloFresh HR Team
2.0
Feb 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice office setup to work in the office.

Cons

- lack of leadership guidance - unclear goal setting and strategy shift - low team motivation

avatar
HelloFresh Response
1y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we are currently not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, KL & Your HelloFresh HR Team
Viewing 235 - 237 of 3,159 Reviews

Glassdoor has 3,981 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.