HelloFresh reviews

3.3

54% would recommend to a friend

(3,159 total reviews)
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Dominik S. Richter

55% approve of CEO

36% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Nov 6, 2025

Pros and Cons

Recommend
CEO approval
Business Outlook

Pros

Mostly great coworkers, fun product, good employee discount

Cons

Brand team is not valued, was asked to do a significant number of responsibilities beyond my role and was also informed that it would not be factored into any promotion/pay rise discussions (but my managers were "so grateful"), global/senior team members would ignore copywriting on OOH/major campaigns and write their own (despite having no copy experience, so what they wrote didn't even make sense), taking away opportunities to work from home, brand team is the only team expected to stay late and do over time because we're the "fun" team (see what I mean about not being taken seriously?) even though everyone was miserable, was promised growth opportunities when I interviewed but I never saw any reward despite taking on so much above my pay grade, leadership is out of touch

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HelloFresh Response
7mo
Hi there, thank you for sharing your feedback. At HelloFresh, we are committed to providing fair compensation, benefits, and working conditions, as we know these are key to the employee experience. We consistently review our practices to ensure they remain competitive and equitable. If you have specific concerns or suggestions about how we can improve, please feel free to reach out to us at hf-feedback@hellofresh.com so we can address them directly. We appreciate your input! Thank you & best regards, DS & Your HelloFresh HR Team
3.0
Oct 4, 2025

FAANG wannabe

Recommend
CEO approval
Business Outlook

Pros

Nice office, good snacks, fast paced

Cons

They want to believe they are a tech company but they are far from it. Lots of politics and managers who are out of their depth. Values self-promotion over talent and impact.

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HelloFresh Response
8mo
Hey there, we deeply appreciate you sharing your feedback and want you to know that cultivating a welcoming workplace is our priority. We encourage you to provide more details about your experience by reaching out to us directly at hf-feedback@hellofresh.com. This will allow us to gather a clearer understanding and take the necessary actions to improve. Thank you & best regards, DS & Your HelloFresh HR Team
1.0
Aug 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of free food and snacks, fun socials, nice people within the team

Cons

Pay is terrible, HR will provide a 'take home package' where they add your salary with the value of the benefits you get as an employee and have this as your 'take home package.' For reference, my 'take-home package' was £7K more than my salary, as they include the annual discount in HelloFresh boxes you can get if your ordered the largest box for all 52 weeks of the year, around £2K. A discount shouldn't count towards a total pay package, and this was a very sneaky approach they take to make it seem like you are getting more than you are. There was very little room for growth, they promote people into managerial roles with no people-skills who micro manage. 2 members of my team left directly because of the manager, yet they continued to be promoted. Managers didn't attempt to lean into your skill set, and support your growth. Senior leaders are not transparent about what is going on in the wider environment. When I joined there were redundancies in the team, then we were told there wouldn't be anymore in the foreseeable, then 6 months later there were more redundancies in the team. The same response from senior leaders, then 6 months more redundancies, and 6 months after I left, there were even more redundancies (all within the marketing team of around 20 people). The internal practices made it difficult to understand why they are B-Corp, especially from a marketing perspective as they would work with large fast-fashion companies to grow their audience, and when this was challenged they said this wouldn't fly as a brand partnership but as it isn't promoted to anyone but the customers of these companies this is OK. They are still paying these big brands like BooHoo to promote HelloFresh, and that hardly screams B-Corp. I wouldn't advise this as a place to work, and if you do beware of redundancies as these were coming every 6 months

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HelloFresh Response
9mo
Hey there, we appreciate you taking the time to share your experience. Ensuring fairness and equal opportunities is a priority for us, and we are always working to improve. We understand your concerns and would like to hear more about your specific observations. Please feel free to contact us at hf-feedback@hellofresh.com so we can investigate further. Thank you for helping us grow as a company. Thank you & best regards, DS & Your HelloFresh HR Team
Viewing 232 - 234 of 3,159 Reviews

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