HelloFresh reviews

3.3

54% would recommend to a friend

(3,159 total reviews)
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Dominik S. Richter

54% approve of CEO

36% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Mar 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Good pay, Benefits are okay, other workers can make the day go by easier.

Cons

Co-Workers can be a hindrance or a nuisance, and even if you report them, nothing is done. Upper Management tends to shuffle people around because they made a mistake and didn’t delegate enough people to a line, and start pulling from other lines, and get upset when the pace slows down. They always assume the worst and do not engage with workers like they should be doing. The Line leads are expected too much of and a lot of the time communication is lacking from Area Manager to Line Lead to the point that some Line Leads don’t have anything they can say because they are afraid to say anything.

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HelloFresh Response
4y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we are currently not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, MD & Your HelloFresh HR Team
1.0
Mar 5, 2022
Recommend
CEO approval
Business Outlook

Pros

box perks are nice office is decent enough "juniors" are actually great people

Cons

not embracing work from home weekend work is regular for salaries employees who already wor 9-5 Inexperienced leadership, not much to learn from Management team is very cliquey Senior HR team is not there to respond to challenges. Very fake, and there to protect SLT from liability

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HelloFresh Response
4y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we were not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, CT & Your HelloFresh HR Team
3.0
Feb 21, 2022
Recommend
CEO approval
Business Outlook

Pros

- Good work/life balance, there is some pressure of course but it will depend where are you; - Flexible remote working; - Very well located, fancy and beautiful office;

Cons

- Lack of seniority of the team, there is a lot of engineer that is clearly mid level or even junior in a senior position. Also some engineer managers are not prepared for their job; - There is a big Go community there which is very opinionated and they will just ignore most of the best practices and probably tell that big authors like Uncle Bob are just an old person and what they say was valid only for the 90's; - Egoless environment is one of the company DNA but this is far to be true, you will realise that in less than 3 months; - Disagree and commit, another company DNA, is basically disagree with something dangerous but keep your mouth shut; - Some people there are quite toxic, they will talk about you on your back, and you will know it because people talk too much; - They had to remove the all hands anonymous questions because a lot of people was complaining about some serious genuine stuff and instead of fixing them they just silenced employees. Sure you can now add your name there, but probably you will face some retaliation. - You need to be a professional ticket closer, don't try to solve real and complex problems because the product will not allow it. They prioritise a lot of bad practices just to move fast. They're already getting the bad results from that approach in some tribes with a very bad software and having to reboot some stuffs; - Personal OKR's are just to make people be competitive between them, and it doesn't matter if you want to solve a real problem, someone has more power than you and will use that against you. At the end they just want to have their names signed in some projects and be some kind of "hero" to get a promotion in the next review; - I've faced a particular situation where I had a Senior Director lying to me about something, the situation as fixed by another person but it was too late; - They will mess up with your self esteem and make you think that you're not good enough and not pay your therapy.

avatar
HelloFresh Response
4y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we were not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, MD & Your HelloFresh HR Team
Viewing 202 - 204 of 3,159 Reviews

Glassdoor has 3,979 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.