HelloFresh reviews

3.3

54% would recommend to a friend

(3,159 total reviews)
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Dominik S. Richter

54% approve of CEO

36% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Feb 15, 2024

Not the best outlook

Recommend
CEO approval
Business Outlook

Pros

Employee Discount, work from home and office

Cons

Company going through a hiring freeze ane Low key layoffs

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HelloFresh Response
2y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we are currently not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, DS & Your HelloFresh HR Team
1.0
Jan 8, 2024

Disappointed, and much more

Recommend
CEO approval
Business Outlook

Pros

-Decent salary, -The benefits are pretty good. -Free food. -Met some pretty awesome people working as hourly employees (thanks! high turnover!)

Cons

-Total lack of support from senior management, many of whom wouldn't know the definition of being a leader. -So much backstabbing and behind-the-scenes manipulation. -A completely unbalanced workload between managers. -Tasked with overseeing entire departments alone with no support. -Being held accountable for other managers' downfalls. -No training whatsoever, for managers, or hourly employees. Sure, they probably have some sort of "training process" created by people who have never even been inside the distribution center and have no clue how to do what each manager does, but no one would be able to find that information if they wanted to because it is probably buried in the tons and tons of useless Google Sheets and other forms that get created and forgotten just as quickly. -Never given any explanation for sudden new changes to provide for team members, which made managers look incompetent, which, to be fair, many were anyway. -No consistency in requirements of PPE or GMP between managers. -No type of team environment existed. It was every man for themselves. -The HR department was a total joke. They don't even know their own policies or processes. -HR picked and chose favorites, just like senior leaders with their favorite managers. All others, might as well go ahead and quit. -----There is zero structure, at any level. -Something is wrong when the building is burning through salaried positions as fast as the hourly team members. -Don't get me started on the discrimination I witnessed. -No one-on-ones or reviews. -Working 6 pm to 6 am 4 nights a week. -I could go on and on but you get the point

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HelloFresh Response
2y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we were not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, CT & Your HelloFresh HR Team
Viewing 190 - 192 of 3,159 Reviews

Glassdoor has 3,979 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.