HelloFresh reviews

3.3

54% would recommend to a friend

(3,155 total reviews)
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Dominik S. Richter

54% approve of CEO

36% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Jan 3, 2018
Recommend
CEO approval
Business Outlook

Pros

- International work environment (around 40+ nationalities) - Office culture is good (Bi-weekly lunches, Friday beers, Small budget for conferences) - Office is well located

Cons

- High employee turnover - Bad planning from management very often leads to engineers working very hard to make things happen before deadline - Very crowded office spaces - A lot of legacy code - A lot of "I did not do that, not my problem" mentality

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HelloFresh Response
8y
Hi, Thanks for your feedback! It's really valuable to us and important that we understand the feelings, opinions and experiences of everyone who works at HelloFresh. We are not sure how long you were working at HelloFresh, but there has been a considerable change as we've grown rapidly over the past year in Tech. We've made numerous changes which we feel should improve based on your feedback: - We've heard feedback regarding a need for more management, and have introduced the new management roles as an intermediary between our leads to assist with planning and management. - We've also got a lovely new office space at 38 Saarbrücker Strasse to foster our growth and leave plenty of room for more expansion. - One of our core values in Tech is Ownership - Thinking and acting like owners. We imagine constantly that we are the owner of the product/domain, act on behalf of the entire company and beyond our own teams. Part of regular reviews at HelloFresh constitute value-congruent behaviour, so we're surprised to hear you've experienced this! - We've benchmarked our salaries against the market rate in Tech here in Berlin and made a conscious effort to be above our competitors in this space. This is so that we can attract and retain the best talent around. Thanks again for your feedback! Your HelloFresh HR Team
1.0
Jan 2, 2018

Avoid this company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun for those who like to drink.

Cons

Long, full-time hours but on self-employed contracts with commission only pay. Company culture is all about drinking so if you don't drink then you won't fit in.

1.0
Jul 6, 2016

Commission-only

Recommend
CEO approval
Business Outlook

Pros

- Friendly team - "Backpacker" informal vibe - Supposedly free HelloFresh boxes every week - Full training - Friday night drinks - Opportunity to be making uncapped weekly pay (apparently)

Cons

- Commission only pay - Make you apply as a sole trader with ABN (so they can get away with not paying you a base wage) - Door to Door sales - Heaps of rejection They try and make you sell to everyone and anyone, despite the product not being for them. I only worked there a week and haven't been paid at all (I made several sales and was promised a $200 training wage)

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HelloFresh Response
8y
Thank you for taking the time to write your review. We will be looking more closely into your comment regarding our agents having to sell to everyone, regardless of suitability. This approach does not tie in with our product’s values. Please note that we changed our direct sales management from when your review was posted. In addition, we now pay a training base for the first two weeks of the role, this gives an ample amount of time for people to learn the job. It is true that you can earn uncapped commissions. Unfortunately, rejection is part of the role, as you say, the product does not suit everyone. We understand that working as a sales representative is not always easy and requires a lot of patience.
Viewing 79 - 81 of 3,155 Reviews

Glassdoor has 3,974 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.