HelloFresh reviews

3.3

54% would recommend to a friend

(3,155 total reviews)
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Dominik S. Richter

54% approve of CEO

36% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Sep 5, 2024

Toxic wasteland

Recommend
CEO approval
Business Outlook

Pros

Anything positive is a lucky coincidence, a works council and a few good leaders are still trying to salvage the situation but it's a steep uphill battle unless there's a major change in top leadership, and soon.

Cons

Extremely toxic company culture. The values are seemingly positive, but the CEO repeatedly makes statements that contradict them. They hire immigrants because they're ignorant of German law, some company policies actually contradict the law, but no one seems to know. Performance cycles are a joke, there are a million dimensions that contradict each other so every result is completely arbitrary, promotions and raises have more to do with whether your manager likes you and how much clout they have to negotiate budgets—if they fail, you get told it's because you aren't performing, no matter what other reviewers say. As a result, good professionals leave in droves when they're assigned to a bad manager, and there are so many of those, it's just a matter of time. The company never organised and streamlined processes from its startup times, and as a result it's failing in multiple fronts. Leadership predictably blames everyone for this, except themselves, while dumping money and effort in the wrong places and engaging in petty bickering with the works council.

1.0
Oct 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Office space, location, tools and passionate people

Cons

The culture has completely changed in 2023! HelloFresh was a happy work environment but the atmosphere in the Talent Acquisition team has shifted to backstabbing, candidate stealing, blaming culture, and praising overworking people(literally giving awards and kudos to employees who worked on weekends or on their vacations). Many TA colleagues are having burnout at the moment, everyone is asked to deliver more and more whereas nobody receives career growth opportunities or can benefit from internal mobility opportunities. People are afraid of speaking the hurtful truth, especially after homophobic, racist, discriminating leaders at TA were protected by leadership instead of being fried.

3.0
Jul 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance, depending on the team you can also work with shiny technologies. There is a gym available to use now, and the office is nice

Cons

There is no way to understand why C-Levels act the way they do. All communication from them is weird. They straight up threaten people with emails that are sent to all of the company. There are no public channels open for employees to talk about difficult topics. The company does union busting in US, and pushed very hard to avoid having workers council in Germany Salaries are not very good, plenty of companies pay more. Work-from-home policies are getting worse and worse. People are now required to come to the office 3 days a week, but the office doesn't even support all employees at the same time. If you are not European, you cannot work for more than 3 days straight in a country other than Germany. I really believe that at some point the company will require everyone to work from the office all the time

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HelloFresh Response
2y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we are not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, CT & Your HelloFresh HR Team
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