HelloFresh reviews

3.3

54% would recommend to a friend

(3,163 total reviews)
avatar

Dominik S. Richter

55% approve of CEO

36% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Aug 5, 2024

Streamline Tech Organisation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Nice office - Nice people

Cons

- Organisation structure - Leadership

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HelloFresh Response
1y
Thank you for taking the time to write this review. We are glad to hear that you are have the kind of positive experience we want every employee to have at HelloFresh! There are always things we can do to improve and we appreciate your comments that will be taken into consideration. Thank you & best regards, CT & Your HelloFresh HR Team
1.0
Aug 2, 2024

Meh

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

+ Nice pay + Decent coworkers + Hybrid work (depending on your role ofc)

Cons

This company had its "15 minutes of fame" during the pandemic and now it's just crumbling slowly. I don't think it'll be around after five years from now - if it still exists, it will be a former shell of itself. - There are other options than just HelloFresh on the market and most of their recipes are very bland and similar when looking into them more thoroughly. The company is bleeding money by a lot, based on information that's publicly known and from the inside. A lot of companies are known for poor management; HelloFresh doesn't have poor management because there's no management in the first place; most higher-up managers doesn't really know what to do or anything. Whenever a local office or site pushes something to the HQ then push it back and it either ends up in a loop or is dropped later on. I'd say if you ever are in need of a quick job, an interim/temp job, choose HelloFresh, but it's not a place you'd want to stay at for the long-term. - Disorganized and unstructured - No clear direction on most things - You end up focusing, investigating, troubleshooting, and working on things that aren't even worth a minute while leaving the "bigger things" - No career growth - They talk a lot of things at your start or before you start, but it's not all nice and dandy - A lot of manual work that could have been automated - Uses Google G Suite/Workspace for absolutely everything (you're denied Microsoft 365 unless you're in Accounting/Finance, Legal, or some fancy executive) - Cost reductions on literally everything (even soap is something they try to reduce the cost on) - No central or unified internal systems, processes, or policies (the few that exists are very "loose") - The only interest the company has is how many meal kits they pump out each week - IT does a lot of things they don't tell the other teams and then later expects them to know - IT has very weird priorities compared to other IT departments at other companies I've been at - Each country and region seem to be able to decide whatever they want; HQ is very relaxed and/or gives the impression that it doesn't seem to care that much what's happening on the local sites - Not much collaboration or communication with an equivalent team in other countries and regions (it can happen sometimes, but it's rare) - There are too many people who been promoted to leads, managers, or other management roles who shouldn't even be near those roles in the first place - Lots of leads and managers at the warehouse aren't qualified for these roles (they're promoted but they have no knowledge about it at all) - Local teams decides something without telling affected parties and then expects everyone else to know what's happening and then the same teams are upset about it (at least where I'm at) - People go forward with things without telling or informing others about it - When flagging issues some fancy manager will disregard it - Various people and teams have different objectives, priorities, or projects (which isn't a bad thing as it's normal), but it doesn't matter because some lightbulb will always think his or her stuff is more important than the rest and run over the other - Processes and similar for every tiniest thing - Cyber Security or anything related to such things are non-existent - Almost all the internal communication and newsletters etc. that affects (all) employees are done over Slack - No intranet so no common place to find any general docs for employees or to communicate stuff to employees - Separation of Blue-Collar workers and White-Collar workers in every possible way - No project management or project planning so most projects end up being horrible and then managers complain about it - The company has too many scandals both on an international and national level that they try to brush off and never mention, hoping people will forget about those - Toxic environment, lots of bullying, trash talking each other, racism, and exclusion of certain employees for childish reasons - Most people I work with would rather leave the company if they had the chance than stay - HR is a joke and does everything to be not helpful - Favoritism among employees and managers - Misogyny seems to be a part of the company's DNA - The amount of micromanaging everything and everyone makes you feel like you're in DPRK

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HelloFresh Response
1y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we are currently not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, CT & Your HelloFresh HR Team
1.0
Jul 19, 2024

Quality lead

Recommend
CEO approval
Business Outlook

Pros

Most coworkers are nice. Job isn’t bad

Cons

Management shows favoritism. Management is terrible at their job. Hr doesn’t do anything because they also show favoritism.

Viewing 370 - 372 of 3,163 Reviews

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