HelloFresh reviews

3.3

54% would recommend to a friend

(3,155 total reviews)
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Dominik S. Richter

54% approve of CEO

36% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Jun 4, 2024

Deteriorating Work Environment

Recommend
CEO approval
Business Outlook

Pros

My immediate team and colleagues are nice and competent at their job. The workforce is very diverse in terms of background, ethnicity, gender, etc.

Cons

Lack of Transparency and Diminishing Benefits: The promotion process is opaque, and raises are negligible. Despite being promoted, I received only a 3% raise, which didn't even cover inflation. The company is cutting back on many benefits, including completely eliminating the learning and development budget. They also don't offer adequate options or financial compensation for commuting or lunch, especially given the forced RTO policy. Rigid Return-to-Office Policy: The push to return to the office is claimed to 'boost productivity,' but it disproportionately affects employees while executives are exempt. The chaotic hot desk system forces employees to work at different desks and on different floors daily. Management's Lack of Focus and Accountability: Poor financials are not attributed to inadequate planning but instead blamed on employees, leading to cost-cutting measures that reduce benefits and work-life balance. Meanwhile, top executives are exempt from these policies and grant themselves extraordinary stock bonuses.

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HelloFresh Response
1y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we are currently not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, CT & Your HelloFresh HR Team
1.0
Jul 14, 2023

Buyer Beware

Recommend
CEO approval
Business Outlook

Pros

Great Discounts are offered to employees. Cool concept and does help reduce food waste.

Cons

Where to start, from the managers to heads of departments. Everyone here is very backstabby. HR is horrible at communicating with teams and the managers just side with senior management to save their skins. It is pretty lame because they always talk about their pillars which make Hellofresh great. They just end up buying those "Great Places Work" banners. Plus candidates get put through the wringer when it comes to interviewing. Last-minute cancellations, skipping scheduled interviews because they don't like something on the resume. Let's not forget about the case studies people have to do - which at times managers will suddenly decide they don't want to even interview the candidate anymore. Just really think if this is the place you want to be. VPs and Directors act like helicopter parents and jump into interviewing candidates who are entry-level. It is sad.

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HelloFresh Response
2y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we were not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, MD & Your HelloFresh HR Team
1.0
Jul 10, 2023
Recommend
CEO approval
Business Outlook

Pros

- The product is nice and the employee discount on the boxes are good.

Cons

The company has an extremely toxic work environment. Leadership and co-workers frequently engage in violent communication, influenced by a CEO who uses passive-aggressive tone in speeches and emails, making it evident that employee opinions hold little importance and suggesting they could find employment elsewhere if they disagree. Technologically, the company is chaotic, with numerous poor code and architectural decisions. Quality and best practices are overlooked, and the focus remain on "quick wins." Consequently, the company perpetuated unsustainable architectures, leading to frequent issues. These decisions were predominantly made by staff engineers, leaving little room for input unless one had personal connections with them. For women in engineering roles, for example, the company offers no growth path. Promotion to staff engineer or leadership positions was primarily reserved for men who were friends with company leaders. Despite claiming to value high performance, the company maintained incompetent and aggressive engineers in leading roles, resulting in problematic technical choices. The company's values appeared superficial, as the culture contradict them. Ego-driven individuals persist despite the company's claim to value an egoless environment. While professing to be data-driven, most teams make decisions without data, and product owners conjure up random roadmaps without solid foundations. Diversity, equity, and inclusion (DE&I) initiatives rely solely on employee efforts through Employee Resource Groups (ERGs), as the C-level executives show little support. Executives use employees' hard work on DE&I primarily for performative LinkedIn posts, disregarding their contributions during performance reviews. The CEO made it clear that these were solely employee initiatives, indicating a lack of genuine care or action.

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HelloFresh Response
2y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we are currently not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, MD & Your HelloFresh HR Team
Viewing 31 - 33 of 3,155 Reviews

Glassdoor has 3,974 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.