Does HelloFresh pay their employees well?

According to anonymously submitted Glassdoor reviews, HelloFresh employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at HelloFresh. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at HelloFresh?

54% of HelloFresh employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HelloFresh 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HelloFresh?

Brand Ambassador (123) , Production Associate (94) , Customer Service Representative (52) , Software Engineer (52) , Manager (50) , Senior Software Engineer (49) , Warehouse Associate (49) , Warehouse Worker (48) , Production (46) , Sales Representative (42) , Project Manager (38) , Sales Associate (35) , Marketing (33) , Warehouse Operative (33) , Intern (32)

What are the pros of working at HelloFresh according to real employee reviews?

"this is great for people who like the autonomy (like me!) but may not be great for those who want clear direction" ((in 233 reviews)); "Good pay and honest" ((in 208 reviews)); "HelloFresh as a company has great core values and culture for all its employee." ((in 179 reviews)); "Good benefits and vacation policy" ((in 172 reviews)); "Great Team and very supportive" ((in 122 reviews))

What are the cons of working at HelloFresh according to real employee reviews?

"A significant portion of senior leadership was promoted during periods of rapid growth and lacks external experience." ((in 93 reviews)); "Low salaries and difficult to get a raise/being promoted" ((in 85 reviews)); "Can be long hours and tough" ((in 78 reviews)); "It’s bad manager and people" ((in 65 reviews)); "Stressful, bad communication, silos, incoherent strategy" ((in 35 reviews))

What are employees saying about HelloFresh layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HelloFresh layoffs and their outlook for job security at HelloFresh in 2026.

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HelloFresh

HelloFresh reviews

3.3

54% would recommend to a friend

(3,163 total reviews)

Dominik S. Richter

55% approve of CEO

36% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Work/Life balance

3.3

Culture & values

3.1

Compensation and benefits

3.0

Career opportunities

2.8

Senior management

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jan 16, 2017

Good company but definite room for improvment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Great social life -You come away with friends for life -70% discount from boxes -Free gym membership -Flat hierarchy system means it is easy to talk to everyone, from management to general CC staff, everyone is approachable.

Cons

-Not a lot of room for progression. They have recently got rid of supervisors, which makes it almost impossible to work towards being a team leader. -Promotions tend to be handed out to those who are friends with management instead of those who actually deserve it. -The salary here is terrible. You are expected to do the work of 2 or 3 people at once on a minimum wage despite the handbook saying you will get yearly salary reviews -Bonuses are unattainable -The focus used to be on giving the customer a great experience but now everything is about SLA's and keeping the statistics up.

2.0

Jan 12, 2017

Couldn't care less about employees on the front line

Customer care executive

Recommend

CEO approval

Business Outlook

Pros

- They throw good parties occasionally - 70% off of boxes

Cons

- They do not care at all about anyone in a customer care related job, even at a management level. So many people leave before a year as a result. - Gradually taking away the perks of the job. In the last year we have had a pay cut and no longer get any paid lunch/ cigarette breaks. - Management have lost focus and they keep trying stupid strategies which make things worse in the long run. Motivation, KPIs and SLAs are suffering as a result. -Very minimal and unprofessionally chosen career advancement opportunities

1.0

Dec 13, 2016

avoid this place

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

it's a second job. if you are an average employee you will go far because management wouldn't know a bad employee If it hit them on the head

Cons

worried about safety. micromanagement to the extreme. clients are given the old bait and switch and every other call (on a good day) is a complaint

Viewing 319 - 321 of 3,163 Reviews

Jobs at HelloFresh

Part Time Warehouse Sorter

Maintenance Planner/Scheduler