Health IQ reviews

2.3

26% would recommend to a friend

(461 total reviews)

Gaurav Suri

34% approve of CEO

26% positive business outlook

Health IQ has an employee rating of 2.3 out of 5 stars, based on 461 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Health IQ employee rating is 36% below average for employers within the Seguros industry (3.6 stars).

Reviews by job title

461 reviews
1.0
Apr 29, 2022

Run, Escape!

Recommend
CEO approval
Business Outlook

Pros

Overtime pay is good Health insurance is good You'll get a health insurance license

Cons

Awful management, focused entirely on numbers without any compassion, care, or human decency for the people who work for them. Expect to be mistreated, miscommunicated to, yelled at (yes, YELLED, accepting this job means you WILL be treated like a child by your direct manager as well as HIGHER UPS. This includes being yelled at in Slack and Zoom calls. Good luck talking to HR about it!) Terrible communication in terms of company policies regarding attendance, adherence, time states, terrible schedule as regarding training, meetings being created and then canceled and then people asking why you didn't attend... High pressure. You get yelled at as often as your manager gets yelled at. So, very very very often. The business never slows even in downtime and the off season and they will constantly find a way to try your patience in the 8 hours they have you work each day. Bad leads. You're basically going to be cold calling old people who've just been woken up by a foreign person they couldn't understand. Sound fun? Good news: It's also predatory! Faceless, nameless, shifty culture. You have no idea who's really in charge aside and they apparently would prefer to argue on Glassdoor with the bad reviewers than improve.

avatar
Health IQ Response
4y
We are truly sorry that this was your experience while working with HealthIQ. I can assure you that we would like to address your concerns. As the Chief Human Resources Officer, I would encourage you to reach out to me directly and I will address your concerns whether you are actively employed with us currently or not.
1.0
Dec 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Can't think of any pros.

Cons

This company is a total FRAUD. They lure you in with promises of a great commission plan but they won't show it to you until you are in too deep to quit. Turns out the commission structure is barely above minimum wage. The Medicare lead quantity and quality was an absolute joke. They have no idea how to run a profitable company and I expect them to go under in 2022. Stay away from this company at all costs.

avatar
Health IQ Response
4y
I'm sorry you feel that the company is a fraud. There is nothing fraudulent about what we are doing as a company. We pay well above minimum wage. No lies being told here.
2.0
Jun 30, 2021

Great if you don't have a personal life

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Benefits -Exposure to a lot of different aspects of the business -Coworkers (Not management) I will say that I believe the company will do well, and they have a great product in the marketplace. I learned a lot and do thank my original manager for all that he did to help me get to where I am today.

Cons

Let me start off by saying that things were MUCH better pre-covid. Things went severely downhill when everyone went WFH and nearly all "perks" of working for the company went out the window. We used to receive free lunches, workouts on site, yoga, and massages. When we went to WFH, they shut down all but 1 office. They did not compensate for the lost benefits and reaped the rewards by shifting 90% of the facilities costs to the employee. Electric rates in California are not cheap, but did we see any offset for Electric, Internet, and Food (considering we had free lunch)? No. When HR was asked, the responses were always cold and met with "well what do you want us to do?" and then they would reject any suggestion you made. HR is run by people who do not care about the employees but only care about protecting the company. We asked for internet and cellphone reimbursement, and we ONLY got it once they realized it was legally required in some states. They played it off like they were doing it for us, but it was just to CYA. -Long Hours (55+ at least) - They still pitch "we're a startup" but should be coming close to 500 employees now. That is not a startup and things need to change. -Low Pay if you aren't in sales or a "unicorn" (most of the "unicorns" quit within months) -Ever-changing strategies, goals, and what I guess you could call processes. Management would change their minds on a dime when results were not what they wanted after an hour or two of a change. -Burn and Churn -- Best employees were constantly burning out and quitting. The company is like a mini-amazon, treat the employees like they are replaceable and only show concern when they have a issue that could cause problems for the company or the $$. It has taken me a long time to leave a review because I wanted to be as objective as possible. At the time of my departure, I had a very negative view of the company, the employees, and the somewhat shady business practices.

Viewing 16 - 18 of 461 Reviews

Glassdoor has 497 Health IQ reviews submitted anonymously by Health IQ employees. Read employee reviews and ratings on Glassdoor to decide if Health IQ is right for you.