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      Health IQ

      Engaged Employer

      Health IQ reviews

      2.3

      26% would recommend to a friend

      (461 total reviews)

      Gaurav Suri

      34% approve of CEO

      26% positive business outlook

      Ratings by category

      2.9

      Diversity & inclusion

      2.6

      Compensation and benefits

      2.4

      Culture & values

      2.3

      Work/Life balance

      2.2

      Senior management

      2.2

      Career opportunities

      Health IQ has an employee rating of 2.3 out of 5 stars, based on 461 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Health IQ employee rating is 36% below average for employers within the Seguros industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      461 reviews
      1.0
      Nov 3, 2021

      Deceptive practices

      Medicare sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There were some great agents I was able to work with. Slack allowed me to document my concerns so that I could show management the discrepancies.

      Cons

      I was lied to by recruiter and manager before being hired on. Agents are not paid for the first 35 sales each month in AEP. Training was minimal and ineffective. Management flip flop regularly and are not effective with communication so it's like the blind leading the blind. They tried to grow too quickly and have problems with new agents not doing things right. Leads are called repeatedly, sometimes several times a day and transferred to multiple agents. Found out early October schedule would be 12.5 hours a day m-f and every weekend day till December 8.

      avatar
      Health IQ Response
      4y
      Sorry you didn't have a good experience. I hope you provided feedback and didn't just write this review because the job didn't work out for you. The recruiters and managers state the facts. Sales are about contests, stock and money... you definitely shouldn't have accepted a sales position if you thought otherwise.
      1.0
      Nov 3, 2021

      RUN!!!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Five word minimum? I see no pros

      Cons

      Pretty much lied to the whole time here

      avatar
      Health IQ Response
      4y
      There are definitely lots of pros. I just can't believe you were lied to the entire time, come on. Hope you shared feedback.
      1.0
      Oct 29, 2021

      DONT WALK.....RUN!!!

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      A couple of the trainers genuinely want you to do well.

      Cons

      This company does NOT have it together. They use agents to do the training versus real trainers. There is no one available to answer questions or assist new agents in a WFH environment. When you ask for assistance, they do not respond or reach out. The compensation plan still has not been communicated to me and i've been on the phones a week. Everyone I reach out to is confused, disillusioned and frustrated. They roll out new processes every single day. What you couldn't do yesterday you can now do today and what you could do yesterday you can no longer do today. Good luck keeping it all straight. Unorganized to say the least. They use people in the Philippines to make outbound calls and then call it inbound. Beware. Don't tie up your licenses with this company. Oh and did I mention the 12 hour mandatory shifts?? Sheesh.

      avatar
      Health IQ Response
      4y
      We want everyone to be successful at HiQ. Sounds like you accepted a job that maybe doesn't work for your schedule nor your learning style. Please reach out to your manager if you need additional training or have suggestions for improvement.
      Viewing 316 - 318 of 461 Reviews
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      Glassdoor has 497 Health IQ reviews submitted anonymously by Health IQ employees. Read employee reviews and ratings on Glassdoor to decide if Health IQ is right for you.