Does Harry & David pay their employees well?

According to anonymously submitted Glassdoor reviews, Harry & David employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Harry & David. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Harry & David?

47% of Harry & David employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harry & David 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Harry & David?

Customer Service Representative (26) , Sales Associate (24) , Store Manager (8) , Manager (7) , Seasonal Sales Associate (6) , Area Coordinator (5) , Assistant Manager (5) , Call Center Representative (5) , Forklift Operator (5) , Intern (5) , Order Entry (5) , Second Assistant Manager (5) , Software Engineer (5) , Warehouse Worker (5) , Data Entry Clerk (4)

What are the pros of working at Harry & David according to real employee reviews?

"Great People and Product with Quality" ((in 41 reviews)); "Benefits are decent." ((in 12 reviews)); "Good job if you need to make some extra money" ((in 10 reviews)); "Clean and comfortable work environment." ((in 8 reviews)); "Amazing team and great place to gain experience" ((in 8 reviews))

What are the cons of working at Harry & David according to real employee reviews?

"Bad management but I don’t know" ((in 22 reviews)); "Upper management is bad, they seem to have no idea of what really goes on in the company and tend to ignore many pressing issues." ((in 11 reviews)); "High management turnover due to poor senior executive leadership." ((in 8 reviews)); "We went through a series of bad managers, and I still don't think they have found a good one, although I haven't worked there in a couple of years." ((in 7 reviews)); "Annual layoffs." ((in 7 reviews))

What are employees saying about Harry & David layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Harry & David layoffs and their outlook for job security at Harry & David in 2026.

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Harry & David

Part of 1-800-FLOWERS.COM, Inc.

Harry & David reviews

3.5

47% would recommend to a friend

(442 total reviews)

Jim McCann

76% approve of CEO

38% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

Harry & David has an employee rating of 3.5 out of 5 stars, based on 442 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harry & David employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

442 reviews

5.0

Jun 30, 2009

...So I'm pretty much never leaving.

Second assistant

Recommend

CEO approval

Business Outlook

Pros

I've been working for Harry and David for almost five years and I still love it. If you truly love having grumpy customers yelling at you then don't apply for this job. Of course giving out a piece of chocolate to people always puts them in a good mood as well. If you are an outgoing person and want a job with excellent management and great communication company wide then seize the opportunity to work for this company.

Cons

I work in one of the smaller retail stores so I can't relate to the Medford store though. Hard to advance because people never leave. There are many employees that have been with the company 10+ years and the only positions with consistent hours are management... Most stores have all managers working though.

4.0

Apr 29, 2009

A Good Place to go for Season Work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Harry and David offers a lot of seasonal positions for the Christmas season. If you are out of work, looking for a little extra during the holidays, it's a great place to go for a couple/few months work. The training was easy. The type of products you are working with are not difficult to understand and get used to. Cross-selling and upselling are not as difficult as you think. Forget about bonuses if you work the night shift, customers will think you have all the time in the world and there is nothing you can do about it. Great part time work for students.

Cons

They might offer a variety of working shifts but the training hours for the call center can get in the way. Why ask someone if they are willing to work a night shift and then give them day shift trainings hours? Also, moving from a seasonal position to a year round position is difficult. There are a lot of people trying to do the same thing each year!

3.0

Apr 11, 2009

Not a bad company

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

They hire seasonally, so it's great extra money for the holiday season.

Cons

The bad part of working for this company is that you're only employed from November thru Decemeber, most of the time. I've know people who worked there for a week before being laid off. The upsells, cross sells, and telephone specials that you are forced to offer customers, but only receive one dollar for when the customer decides to take advantage of it. The whole commission policy needs to be revamped because it's very easy for you to be screwed out of what is rightfully yours.

Viewing 433 - 435 of 442 Reviews

Jobs at Harry & David

Security & Safety Officer

PR & Communications Coordinator

Assistant Manager, Brand Marketing

PR & Communications Coordinator