Not a bad company - Customer Service Associate Harry & David Employee Review

3.0
Apr 11, 2009
Recommend
CEO approval
Business Outlook

Pros

They hire seasonally, so it's great extra money for the holiday season.

Cons

The bad part of working for this company is that you're only employed from November thru Decemeber, most of the time. I've know people who worked there for a week before being laid off. The upsells, cross sells, and telephone specials that you are forced to offer customers, but only receive one dollar for when the customer decides to take advantage of it. The whole commission policy needs to be revamped because it's very easy for you to be screwed out of what is rightfully yours.

Explore other reviews about Harry & David

5.0
Sep 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company , flexible , Over time

Cons

No PTO, no benefits only for certain state

4.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote! Easy to learn the job and was a quick interview process. Good support for information from supervisors

Cons

It is seasonal and the hours are based on the work demand at the time so hours are not the same day to day

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