Does Hapag-Lloyd pay their employees well?

According to anonymously submitted Glassdoor reviews, Hapag-Lloyd employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hapag-Lloyd. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Hapag-Lloyd?

74% of Hapag-Lloyd employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hapag-Lloyd 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Hapag-Lloyd?

Coordinator (37) , Customer Service Representative (36) , Customer Service (23) , Manager (23) , Customer Service Coordinator (21) , Sales Coordinator (19) , Senior Coordinator (18) , Export Coordinator (17) , Import Coordinator (16) , Logistics Coordinator (14) , Intern (11) , Werkstudent (11) , Internship (10) , Operations (9) , Sales Representative (9)

What are the pros of working at Hapag-Lloyd according to real employee reviews?

"long term benefits are good" ((in 54 reviews)); "Great people to work with" ((in 43 reviews)); "Good bonuses and raises Nothing to add more" ((in 33 reviews)); "Good colleagues to work around" ((in 30 reviews)); "Work life balance is good" ((in 27 reviews))

What are the cons of working at Hapag-Lloyd according to real employee reviews?

"low salary and no that much increment" ((in 48 reviews)); "Poor management with stereotype thinking." ((in 40 reviews)); "pay is low for the amount of work" ((in 21 reviews)); "3rd rated TL and Manager" ((in 18 reviews)); "Bad documentation and trainings are not very effective for new joiner." ((in 15 reviews))

What are employees saying about Hapag-Lloyd layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hapag-Lloyd layoffs and their outlook for job security at Hapag-Lloyd in 2026.

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Hapag-Lloyd

Hapag-Lloyd reviews

3.7

74% would recommend to a friend

(778 total reviews)

Rolf Habben Jansen

88% approve of CEO

66% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.6

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

Hapag-Lloyd has an employee rating of 3.7 out of 5 stars, based on 778 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hapag-Lloyd employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

778 reviews

2.0

Sep 18, 2018

Major improvement needed

Import

Recommend

CEO approval

Business Outlook

Pros

Good benefits ,bonuses very smart and friendly co workers

Cons

No room for advancement. Management that does not listen to its employees.

1.0

Jun 21, 2018

Hapag Lloyd has been the most horrible work experience I’ve encountered.

Documentation coordinator

Recommend

CEO approval

Business Outlook

Pros

Besides the benefits, there were no pros for me.

Cons

As far as the cons are concerned, they’re too many to cover. First off, their business process and structure needs to be more efficient. The environment in the office resembles a call center. Upper management is constantly referring to phone kpi’s and is not focused on the level of efficiency that needs to take place in order to complete a customers document correctly. There is no sense of culture and management has a lack of communication with it’s employees. The salary is POOR, therefore you can’t expect people to work to their full potential while increasing work load, if they’re not being properly compensated. I can go on an on trust me! I wouldn’t recommend anyone to work for this company at the office in Peachtree Corners, GA.

1.0

Dec 7, 2017

Run away as fast as you can

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Paid time off and holidays

Cons

Everything else. This place will devour your soul.

Viewing 25 - 27 of 778 Reviews

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