Does Hapag-Lloyd pay their employees well?

According to anonymously submitted Glassdoor reviews, Hapag-Lloyd employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Hapag-Lloyd. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hapag-Lloyd?

77% of Hapag-Lloyd employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hapag-Lloyd 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Hapag-Lloyd?

Coordinator (37) , Customer Service Representative (36) , Customer Service (24) , Manager (24) , Customer Service Coordinator (22) , Sales Coordinator (19) , Senior Coordinator (18) , Export Coordinator (17) , Import Coordinator (16) , Logistics Coordinator (14) , Intern (11) , Werkstudent (11) , Internship (10) , Operations (9) , Sales Representative (9)

What are the pros of working at Hapag-Lloyd according to real employee reviews?

"long term benefits are good" ((in 59 reviews)); "Great people to work with" ((in 40 reviews)); "Yearly raises and bonuses." ((in 31 reviews)); "Work life balance is good" ((in 30 reviews)); "Nice colleagues to work with." ((in 28 reviews))

What are the cons of working at Hapag-Lloyd according to real employee reviews?

"Low salary for life quality" ((in 46 reviews)); "Poor management with stereotype thinking." ((in 40 reviews)); "pay is low for the amount of work" ((in 19 reviews)); "3rd rated TL and Manager" ((in 17 reviews)); "Training not very good have to learn a lot on your own" ((in 16 reviews))

What are employees saying about Hapag-Lloyd layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hapag-Lloyd layoffs and their outlook for job security at Hapag-Lloyd in 2026.

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Hapag-Lloyd

Hapag-Lloyd reviews

3.7

77% would recommend to a friend

(783 total reviews)

Rolf Habben Jansen

86% approve of CEO

67% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.7

Compensation and benefits

3.5

Senior management

3.5

Career opportunities

Hapag-Lloyd has an employee rating of 3.7 out of 5 stars, based on 783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hapag-Lloyd employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

783 reviews

1.0

Jun 22, 2017

Pathetic experience

Customer service coordinator

Recommend

CEO approval

Business Outlook

Pros

- Only saving grace was being friends with some of the other team managers and co-workers.

Cons

- HR really needs to have some people skills. They are very rude and not the kindest people out there. One of my co-workers was asked "oh, you still work her? I thought you quit!" ... - No room for growth - You are either a customer service representative or a manager. No where in between.

4.0

Jun 12, 2017

Customer Service Import Coordinator

Customer service imports coordinator

Recommend

CEO approval

Business Outlook

Pros

good benefits safe and clean work enviroment

Cons

not a well defined career plan

5.0

Nov 18, 2015

Sales Analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very good environment, helpful colleagues, nice brand

Cons

Location a bit far away from the subway stain.

Viewing 61 - 63 of 783 Reviews

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Jobs at Hapag-Lloyd

Coordinator Customer Service - Invoicing

Coordinator Accounts Receivable

Coordinator Customer service

Coordinator Inland Delivery