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      Hapag-Lloyd

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      Hapag-Lloyd reviews

      Pathetic experience - Customer Service Coordinator Hapag-Lloyd Employee Review

      1.0
      Jun 22, 2017
      Customer service coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Only saving grace was being friends with some of the other team managers and co-workers.

      Cons

      - HR really needs to have some people skills. They are very rude and not the kindest people out there. One of my co-workers was asked "oh, you still work her? I thought you quit!" ... - No room for growth - You are either a customer service representative or a manager. No where in between.

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      5.0
      Jun 14, 2026
      Customer service manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work life balance and benefits program.

      Cons

      A little too KPI driven. Taken away from family and their motto "We Care"

      5.0
      Jun 1, 2026
      Summer intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good internship program, talks from different teams ensure that you become familiar with the shipping industry and how the company works. The people there are great. They love working there. Interns have scheduled meetings with senior leadership. Senior leadership is super easy to talk to and comfortable to be around.

      Cons

      It depends on the team, but some interns did not have a project/assignment ready for them to work on at the start.

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