Grover reviews

3.1

41% would recommend to a friend

(109 total reviews)

Linda Rubin

46% approve of CEO

28% positive business outlook

Grover has an employee rating of 3.1 out of 5 stars, based on 109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grover employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios personales al consumidor industry (3.6 stars).

Reviews by job title

109 reviews
1.0
Sep 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Some good and talented people still working here (the rest were either fired or left running)

Cons

- If you would tell me that the CEO was running a lemonade stand before taking over this company, I would have straight up tell you, "oh that makes total sense". - The CEO, and basically the rest of the C-stars, have no control over the company - People are just being disappeared over night with no explanation, happened multiple times just the past three months - There is no clear indication of how the C-stars are aligned. the CEO will tell us one thing and in the next call the CTO will join us to say something else and then tell us how he still hasn't talked about it with the others. In a recent call, the CTO basically told us that he didn't want to answer a question from the audience because if he would get it wrong, he would be afraid of the CEO either killing him or firing him. - The CEO would just randomly show on the most public channels of the company to rant about how something went wrong and go off on people about it. That's his strategy to improve things. And what's even funnier is that his allegations aren't even backed by data. He's that guy. - There are other C-stars that personally I have no idea what they're doing in the company. They will show up on a call every now and then but I've never heard of any initiative or work they are doing. - Strategy, vision, OKRs, forget it, theres none. There're in theory and some stuff have been shared around but exactly because there's no agreement on the C-level, no ones actually following them and no ones actually referencing them in any of our conversations - Promotions? forget it, only the engineering managers and only those that are closer to the C-stars - No communication, the company's culture is basically "keep everything in your head and keep going into calls talking" no writings, no formal processes, nothing. Teams in the same "group" as they call them, are in no communication what so ever. So it's typical for two teams of the same group to be working on the same thing over the course of a single quarter. - Product is all over the place, directors and heads are coming and go every six months. - Same on the engineering, no clear strategy, everyone's just doing what ever they want, new languages are being picked up for no reason out of the blue by a single person with no clear communication or explanation. Don't be surprised if you join and find your self writing Rust one day, Go the other day, JS/TS, Ruby, Python. Oh, and thats the "new system". The legacy system, which still serves most of the user base, is supposed to be deprecated since over a year ago, and every 3 months someone comes up to give us the new plan, and we're still here. - Kafka in the middle with all sort of strategies. Everyone's just doing what ever they want. - Everyone is burned out in general

3.0
Aug 9, 2020
Recommend
CEO approval
Business Outlook

Pros

The culture is GREAT. I've never worked with more nice people in one place before. Friday evenings feel authentic and real and fun. There's a very real appreciation of "going the extra mile" where people that deserve to be recognized get recognized. I've seen people get promoted fast and fairly. I've seen leadership directly highlight outstanding performances in very transparent and fair ways.

Cons

What I disagree with vehemently is the way that upper management cares about acquisition only and doesn't even attempt innovating in the fields that set Grover apart on the market. Grover is a rental business with the mind of a dumb good old E-Commerce shop. Orders, orders, orders, that's all that matters. Calls for improvement — even setting up the most basic of processes — are systematically ignored or even deemed as "unnecessary". Nothing that doesn't seem to immediately lead to a pretty acquisition uptick is important. The product & engineering teams are expected to improve things, but at the same time need to launch fancy new things constantly, making it impossible to actually focus on fixing the basics. Upper management gives people the illusion of being able to self-organize but actually dictates exactly what must happen when without listening to reason. "I don't want to hear why it's hard, just get it done." Arbitrary, frustrating deadlines are commonplace, and people that have the drive to actually get something fixed must do so in their free time because it's "not a business priority". Very similarly to this, there is zero focus on internal communication, and believe me, it is HORRIBLE. While HR has started improving things from their end, there is a very real tendency from upper management to just write nasty emails, bounce them around a few people, point fingers at specific individuals working below them and eventually end up firing some guy who joined 2 months ago and was thrown into cold water with no realistic outlook of getting anything done. This is a company that will fall apart quite soon if it attempts to continue scaling without giving every department opportunities to fix themselves.

1.0
Mar 9, 2023

It's an absolute mess

Recommend
CEO approval
Business Outlook

Pros

If you really get involved and try to change things most management is interested in optimizing and making things better. They have a startup mindset. If you want to change things, go for it. I'm not saying they will agree to do things the right way, but management is generally open to improvement.

Cons

Basically everything is bad here. The most toxic CEO of all time (think Elon Musk mixed with Donald Trump but thinks he's Steve Jobs). Projects are given almost no time at all to complete or do right, teams are rushed and confused about what the goals are. Teams don't work well together because they have competing priorities. Quality isn't a priority with almost anything the company does. Although Grover always "sounds like a good idea" when you explain it to someone, the business model doesn't really make sense, and everyone knows it. It basically preys on people with little money. People who have enough money to buy devices will either finance the product and resell it (financially best option) or just buy it outright and resell it when they're done. Grover and the "subscription model for devices" makes no sense.

Viewing 1 - 3 of 109 Reviews

Glassdoor has 167 Grover reviews submitted anonymously by Grover employees. Read employee reviews and ratings on Glassdoor to decide if Grover is right for you.