Like I said, the excitement wore off quickly. They are permanently understaffed and overworked, so they don’t have time to properly train their employees. During my first month, I received no proper training and was handling non-immigrant petitions more quickly than I was comfortable with. These are peoples lives that you’re putting in the hands of inexperienced individuals, just so you can pay them 40/45k starting. If you want to hire inexperienced people, make sure that the attorneys or someone gives these individuals proper guidance. You’re made to feel dumb if you have any questions about the process so you just do your best. No one is actually double checking your work though. It goes through “3 review processes” but they’re just skimming due to their workload. This leads to countless RFEs that are unnecessary. They’re constantly lying to foreign nationals and companies about the status of petitions. Sometimes even “confirming” it’s been filed for it to be filed weeks, if not months later. Again, these are peoples lives. The stress of being overworked and under guided builds up, which is why turnover is high. Attorneys don’t even show up to the case status review meetings that are supposed to help guide their business staff, which makes it extremely hard to get stuff done. If you say something about it, nothing gets done. There are no consequences because some people are put on a pedestal and they can’t be touched. It doesn’t help that management is so unwilling to hear these issues. It’s HILARIOUS that management is coming on here to belittle current and former employees about their negative reviews. Specifically calling out college grads for “just wanting to enjoy events, do some work, and go home” is really telling when you actively seek out college grads to underpay and overwork them. That’s an incredibly broad stereotype based on a false narrative. It’s very pathetic and sad. How about you do REAL work to make your practice more tolerable as an employee instead of typing out essays of stuff you wouldn’t have the gall to have an actual conversation about? Just look at the positive recent reviews, you’ll be able to tell which ones are written by management. You constantly say that you’re working on things to “make them better” but you never follow through on it. Excuses are made over and over again, but where is the progress? You have the time to read Glassdoor reviews and respond but when was the last time something new was implemented?
Don’t think HR is your friend either. Don’t go to them with anything.
At the end of the day, this is an entry level law job. If you think you can put up with a negative work environment for at least a year and get out, do it. The experience holds weight. Take the experience and go to a competitor.