Goodwill reviews

3.2

46% would recommend to a friend

(9,232 total reviews)

Catherine Meloy

49% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Nov 28, 2013

drama!!!!!

Recommend
CEO approval
Business Outlook

Pros

you get 35% off discount for employees. but customers also can get this discount due to thier stamp cards.

Cons

drama.. managers are thiefts and so are all the employees. everyon talkes crap behind everyones back. all the managers are two faced. not professional ..

1.0
Nov 21, 2013

misleading

Recommend
CEO approval
Business Outlook

Pros

This is the place for you if you like to be a wolf in sheep's clothing.

Cons

too little pay, high turnover, poor executive & middle management, poor communication, favoritism, black listing, inconsistent communication, high practice of illegal activity, etc

2.0
Oct 31, 2013

Goodwill are snobby

Recommend
CEO approval
Business Outlook

Pros

There is chance you will advance quickly. The pay is good, and a job is a job, and they do hire quickly.

Cons

Goodwill starts you off at part-time, and right now they are struggling to even give full time employees 32 hours. At my 30 day orientation, I was told of all these opportunities that would be open to me. I though wow, this sounds to good to be true.... and of course it was. First of all you are supposed to be doing a certain amount of training hours a year depending on you position and whether you are part-time or full-time. Well because we were not on budget, I had to literally put everyone on computer training hours on the computer, instead of sending them to the gcc where the good classes are given. I had an ultimate goal when I got there, and no matter how hard I tried, I needed some of the classes that were being offered at the gcc, but because of budget, my goals were tossed in the toilet. I wanted ultimately to work at the gcc doing something with computers, but could not get the proper training classes I needed to advance to that level. Everytime I tried to schedule myself for a certain class a the gcc, we were not on target for budget, so I had to cancel any class I had scheduled for myself or anyone else. There quite a few that wanted to take certain classes that could not because of this. There was too much gossip, dis-honesty, back stabbing, and just plain old he said she said so let's do this and nothing ever worked. everyone wanted to do things there own way and of course because management is always right... that is the way things got done. These are very selfish people. working for a good cause yes, but the amount of trust that is put into these people's hands...we should be ashamed of ourselves. The CEO makes 6 figures, but can not afford to give part time employees half the time barely 15 hours. wow now that is saying something.

Viewing 196 - 198 of 9,232 Reviews

Glassdoor has 9,733 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.