Goodwill reviews

3.2

46% would recommend to a friend

(9,229 total reviews)

Catherine Meloy

49% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,229 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
3.0
Mar 26, 2018

Processor

Recommend
CEO approval
Business Outlook

Pros

weekly pay, excellent benefit package, paid holiday, 40 hours employee of the month recognition

Cons

overworked, underpaid, favoritism, point system, no sick days

3.0
Feb 16, 2018

This place will eat you alive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There's a lot of good reasons to work for Goodwill. You get to work for one of the most effective nonprofits in the business, work on big and important projects, and often work with really smart people.

Cons

Goodwill, like most nonprofits, is perpetually understaffed. Unlike most nonprofits, Goodwill has no excuse for being understaffed, as there is a bottomless well of grant opportunities, but the vision for that is very limited. Being understaffed means that you will constantly have work added to your work. When that happens, your work will suffer. Managers will tell you that you need to focus on your core work, so you do, and then they ask why you are not involved in various other working groups and side projects and on and on, so you join one of those various working groups and side projects. Then the managers question why your core work is suffering. Burnout is very high.

1.0
Nov 10, 2017

Goodwill cashier

Recommend
CEO approval
Business Outlook

Pros

Only thing that is good from “goodwill” is the benefits when you are FT , but it’s not even worth the job!

Cons

If I could do 0 stars I would. HORRIBLE management, over worked .. they expect you to make “round up” and write you up if you don’t reach the goal. I looked at reviews before I got the job still took the offer and I REGRET IT. I’ve been there for 3 months and is currently looking for a new job. Some ppl say it depends on what store you go to and obviously I picked one of the WORST stores ! If you’re thinking about working there DONT DO IT! You never know what you’re going to get.

Viewing 148 - 150 of 9,229 Reviews

Glassdoor has 9,730 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.