Goodwill reviews

3.2

45% would recommend to a friend

(9,217 total reviews)

Catherine Meloy

48% approve of CEO

38% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Jun 2, 2009
Recommend
CEO approval
Business Outlook

Pros

The mission and the customers make coming to work worthwhile. The direct service team is eager to welcome new people and you can feel hard they balance their efforts to be both organizationally compliant with innovative approaches.

Cons

Staff are given few opportunities to demonstrate their unique talents and skills, and stifled from innovative actions or initiatives. Praise is hard to come by, and exec. leadership personalities are demoralizing and sometime abusive. Goodwill is a place you want to commit yourself to, but you quickly see it as a place to transition from.

1.0
Mar 12, 2009
Recommend
CEO approval
Business Outlook

Pros

What they can do with and for people that need help. Many are in need and this company is all over Ct, so it is them or no one, kind of. They could do so much more good for people.

Cons

Upper management does not see what is going on. They are in their own world and don't care. No job is safe and cut throat managers look like the only who survive, and they treat their employees really bad too. They believe in management by threats of your job and quick firings to back up what they say. Many employees try to work hard, or complain, but no one cares to listen. Just look at how many employees quit, not just how many are fired.

3.0
Feb 20, 2009
Recommend
CEO approval
Business Outlook

Pros

the money because it is really the only thing that keeps me there. i love the people that work there with me.

Cons

pretty much everything even the management not all but some. maybe ill be happier in another job but right now it is all i have. really good people to work with but the customers, to be honest are some of the weirdest and uncivilized people i have ever seen. not all but some of the customers really do not help me appreciate my job. i know this happens at every job but when i constantly have to walk into those bathrooms and clean up the same excrement off of the floor because of someone's carelessness, i dont want to be a part of that any longer. and to have them suspend me for three days because of a three tardy even after my attendance improved. i mean i just see this all as unfair, noone else at that job has to do what i do. cleaning the whole store and in such a manor which requires more of my efforts, leaving me drained at the end of the day. my body cannot take it anymore, waking up at 6 in the a.m. to be there at 7 30 every morning gets old quick. and when the boss is constantly pushing you around not letting me do my job and then the district manager shows up and my job isnt done im the one who suffers. i have respect for these people but im losing my patience. its hard to find a job anywhere else right now but im really thinking of quitting and maybe they'll see what a big contribution i gave to their company. cleaning everything and then helping with excepting donations, processing wares and putting it out on the floor, switching salvage bins for EVERYONE, loading and unloading the truck, and sweeping the front sidewalk.

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Glassdoor has 9,718 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.