Goodwill reviews

3.2

45% would recommend to a friend

(9,224 total reviews)

Catherine Meloy

48% approve of CEO

38% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
5.0
Nov 13, 2013

Great mission, great service, great products

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Goodwill Industries of Greater Grand Rapids is a nonprofit that has a bit of a unique twist. Goodwill exists to help people from our community gain and maintain employment. Goodwill pays for these services through significant investment from the retail stores. The retail stores are stocked through donations from our local community. Items that are donated are typically sold in the retail stores, sold in a bidding environment at www.shopgoodwill.com, sold at the Retail Store Outlet, or are recycled. Goodwill makes every effort to get the maximum value out of the donation that the community provides. Goodwill provides a values based culture, competitive wages, has a practice of internal promotions, offers extremely generous time off packages, offers a great benefits/insurance package, tuition reimbursement for all employees, and supports employees as part of the mission.

Cons

As with many organizations that are of similar size, obtaining all information I would like to know is sometimes difficult. With 30+ locations, this is not surprising. I know this is something Goodwill is working on, but everyone can always do more.

4.0
Nov 11, 2013
Recommend
CEO approval
Business Outlook

Pros

Supportive staff and open door policy with supervisors. Structured training program with certifications and opportunity for advancement.

Cons

Working the overnight shift as a residential counselor can be hard to adjust to with client reactive natures.

1.0
Nov 3, 2013

RUN

Recommend
CEO approval
Business Outlook

Pros

Dont apply here there dont know what they doing. RUN. waste of time.

Cons

no money, management is a joke, transportation dept is a joke the director is a joke.

Viewing 9076 - 9078 of 9,224 Reviews

Glassdoor has 9,725 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.