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      Goodwill

      Engaged Employer

      Goodwill reviews

      3.2

      46% would recommend to a friend

      (9,229 total reviews)

      Catherine Meloy

      49% approve of CEO

      39% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.0

      Culture & values

      3.0

      Work/Life balance

      2.8

      Compensation and benefits

      2.8

      Career opportunities

      2.7

      Senior management

      Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,229 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      2.0
      Jan 9, 2013

      poorly staffed and underpaid managers

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      their mission and core values

      Cons

      pay their managers very poorly and nver enough staff to do the work they expect

      2.0
      Jan 8, 2013

      Goodwill offers no goodwill to it's employees.

      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a job. You get to go home after work. They hire lots of minorities.

      Cons

      A Draconian work environment, in which employees are berated in front of other employees, and reward and punishment is handed out arbitrarily. Employees are treated as cattle, threatened regularly, and forced to attend an hour long weekly meeting even if it they have the day off.. Worse still, is the culture of racial discrimination. And I don't use that term lightly. If you are white, you have zero chance for advancement, and you have a huge bullseye on your back. And sooner or later they find a way to get rid of you. Same thing happens if you have been there long enough to make more than minimum wage . And forget overtime. If you work overtime, they just have you come in late another day or leave early.

      4.0
      Jan 7, 2013

      Holds True To It's Mission

      Job developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Like-minded, caring coworkers. Truly makes a difference in the community. Can change people's lives for the better. Good benefits. New senior management is making changes to help even more people. Excellent opportunities for job changes and advances within SOME of the programs.

      Cons

      HR department is like an exclusive club that is hard to access. HR allows it's employees to get away with A LOT. While new senior management is making many positive changes, some of the holdovers are stuck in the past and heavily rely on favoritism.

      Viewing 9046 - 9048 of 9,229 Reviews
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      ReviewsGoodwill reviews

      Glassdoor has 9,730 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.