Does Goodwill pay their employees well?

According to anonymously submitted Glassdoor reviews, Goodwill employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Goodwill. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Goodwill?

46% of Goodwill employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Goodwill 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (497) , Sales Associate/Cashier (320) , Retail Sales Associate (297) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (88) , Employment Specialist (84) , Retail Associate (77) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 585 reviews)); "Flexible hours and good if you’re in school" ((in 201 reviews)); "They also were great for the employees" ((in 123 reviews)); "Good work environment for the most part" ((in 110 reviews)); "Flexible schedule was nice to have" ((in 106 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 884 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 268 reviews)); "Upper management does not care if you are trying your best" ((in 201 reviews)); "The staff is usually all special needs with no training." ((in 94 reviews)); "Low salary and not good working" ((in 89 reviews))

What are employees saying about Goodwill layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Goodwill layoffs and their outlook for job security at Goodwill in 2026.

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Goodwill

Goodwill reviews

3.2

46% would recommend to a friend

(9,232 total reviews)

Catherine Meloy

49% approve of CEO

39% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.8

Compensation and benefits

2.8

Career opportunities

2.7

Senior management

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

1.0

Oct 15, 2013

One Of The Worst Companies To Work For In Arizona!

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Sadly, there are no Pros.

Cons

Save your time and continue with your job search. They are not worth your time and energy. Managers are a bunch of clowns, they reward themselves and not the people who actually do the work. The CEO and management are outdated. They have a high employee turnaround. If you do something wrong by human error, they will fire you without giving you a chance to correct yourself or fire someone because they don't like their happy attitude (CEO & management miserable human beings, so they make everyone else's work environment miserable). They've lost a lot of good and competent people managing people this way. You will thank yourself for seeing this rating.

4.0

Oct 15, 2013

Great Organization Wonderful Customers

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Staff, Location, Pay, Customer Service

Cons

None that I can think of so far

4.0

Oct 15, 2013

I liked working for this company.

Cashier/sales clerk

Recommend

CEO approval

Business Outlook

Pros

The company slogan is: The power of work. Which I think is great! I have also seen people promoted with-in the company to good paying jobs.

Cons

I didn't find it very easy to change my work schedule when part-time would have suited me better.

Viewing 8944 - 8946 of 9,232 Reviews

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Jobs at Goodwill

DONATED GOODS ASSOCIATE

North Little Rock, AR