Goodwill reviews

3.2

46% would recommend to a friend

(9,232 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Dec 9, 2013
Recommend
CEO approval
Business Outlook

Pros

Most of the people i worked with were nice but that's pretty much all the niceties I have for that company.

Cons

They treat their employees like crap. It would be one thing if Goodwill paid a living wage, but the minimum wage does not cover the amount of work they expect from their staff; not to mention the abusive customers. The $5 gift cards were more of an insult than helpful considering that they are raking it in hand over fist. I actually wanted to do a good job, but their emphasis on quantity made them miss out on the quality items that came through there. They claimed that they were interested in their employees suggestions, butt after 9 months they still hadn't given me the proper forms to fill out. At one point, the back of the store (where I worked) flooded a couple of inches and yet i was expected to keep moving heavy electrical equipment through the water. They have no standards regarding their donation policy. I'm all for fixing things up, but 90% of the donations are broken beyond repair and covered in multiple bodily fluids. I could keep going, but I think you got the picture

1.0
Dec 9, 2013

Store Associate

Recommend
CEO approval
Business Outlook

Pros

Working? There are no pros to this job. Dirty items to display, nothing provided by company for standing in one place on feet for eight hours. Not even mats. Really?

Cons

Working, but hungry. Not able to go to doctor due to pay but point system used against you, Managers too young and inexperienced to deal with real life. sweat job. Taking advantage of the people who need them the most.

Viewing 8905 - 8907 of 9,232 Reviews

Glassdoor has 9,733 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.