Goodwill reviews

Turnover is huge. The CEO of our organization is aloof (not Jim Gibbons, our local organization). Pays more attention to the retail end of things unless it's time for the cameras to roll. He doesn't really pay attention to staff ideas, unless it's upper management. The benefits are poor. Several of the staff in social services are so worn out when they leave it's really sad. They pour their heart and soul into their work and they are not appreciated for the work they do.

I was in the store and saw little support from the top. We saw the district manager on a regular basis but she was always so stressed out and busy with items from her bosses there was little she would do for us. Our store manager didn't have the authority to do anything. She was always stressed out too! The CEO hadn't been in our store for years and it's never been renovated. It looks terrible! the pay is terrible and all the training is "figure it out yourself", there isn't any training! The turn over is always occurring in the stores since the pay is so bad and the work life balance. Plus the theft of items donated is terrible! We regularly saw employees from the donation side carrying out bags of items.