Goodwill reviews

3.2

46% would recommend to a friend

(9,234 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Feb 13, 2014
Recommend
CEO approval
Business Outlook

Pros

My coworkers were great. They all worked extremely hard for very little above minimum wage. The customers were great and it was fun seeing the interesting donations we would receive.

Cons

Hard work that doesn't pay off. Our store was extremely short staffed (we had five employees at one time) yet senior management expected us to produce just as much as larger, better staffed stores. They did not communicate with us and when they did, it was vague and unhelpful. Hands down, the most stressful job I have ever had (and I have been Store Manager at three businesses in my life). Also, they refuse to hire people with even the slightest disability at fair wages. A man who was only physically impaired (in a wheelchair) applied to work for us and I attempted to hire him under the regular pay code. I was advised I would have to hire him as vocational (and pay him far less than minimum wage). I told my manager that he was not mentally impaired, and I felt that would be offensive to him. She told me not to hire him at all then.

3.0
Feb 13, 2014
Recommend
CEO approval
Business Outlook

Pros

I met a lot of nice and good people here. The work was very easy and simple. Hours were not bad either and I enjoyed it. Manger bought us doughnuts a lot. I would have stayed there but my other job would not work with the set Goodwill hours which was sad but I enjoyed my time at Goodwill.

Cons

Low pay and you cannot change your hours. They are set and you can not do anything about it. One of the mangers were horrible but the other was very kind and awesome. Work was easy but sometimes they acted as if it were more serious than it is. Being a cashier was kind of annoying because they wanted you to count some strange way... Plus there was no water fountain in the store which was weird.

2.0
Feb 13, 2014

A helpful place.

Recommend
CEO approval
Business Outlook

Pros

Easy to provide assistance. Has customers that look at you like family.

Cons

Everyone has an intention for getting something for nothing or more than they bargained for.

Viewing 8857 - 8859 of 9,234 Reviews

Glassdoor has 9,735 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.