Does Goodwill pay their employees well?

According to anonymously submitted Glassdoor reviews, Goodwill employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Goodwill. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Goodwill?

46% of Goodwill employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Goodwill 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (497) , Sales Associate/Cashier (320) , Retail Sales Associate (297) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (88) , Employment Specialist (84) , Retail Associate (77) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 582 reviews)); "Flexible hours and good if you’re in school" ((in 198 reviews)); "work environment is good and" ((in 122 reviews)); "They also were great for the employees" ((in 119 reviews)); "Flexible schedule was nice to have" ((in 107 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 896 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 261 reviews)); "Upper management does not care if you are trying your best" ((in 203 reviews)); "No training provided for positions that should have training." ((in 93 reviews)); "Low salary and not good working" ((in 85 reviews))

What are employees saying about Goodwill layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Goodwill layoffs and their outlook for job security at Goodwill in 2026.

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Goodwill

Goodwill reviews

3.2

46% would recommend to a friend

(9,232 total reviews)

Catherine Meloy

49% approve of CEO

39% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.8

Compensation and benefits

2.8

Career opportunities

2.7

Senior management

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

3.0

Jan 27, 2015

The job and people are great, but the company is greedy.

Donation attendant

Recommend

CEO approval

Business Outlook

Pros

Easy work. Great co-workers Fun job for teens. Good place to gain warehouse skills.

Cons

Can be back breaking work. Pay is not so good. Company is greedy. They cut your hours to balance holiday pay.

3.0

Jan 27, 2015

Do you want to work hard and get paid really little?

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

It's very laid back and usually the customers are pretty friendly. If you want or need to you can always get overtime as well.

Cons

Corporate management is crap! Pay is crap! Corporate views you as disposable and just a second rate piece of trash.

1.0

Jan 24, 2015

Neat stuff but horrible place to work

Cashier/sales associate

Recommend

CEO approval

Business Outlook

Pros

Know when something good is going on the sales floor

Cons

Upper management makes all the money. I got highest raise of anyone in the store and was a 6% raise. There were people working there for 20+ years and still only got the base pay increase. So disorganized lots of internal strife. Look at tax income of goodwill in your area and see what the higher ups are getting paid. I think the president of the Atlanta stores was making $500,000 a year from a nonprofit but the to make it nonprofit they have to get rid of all the money or use it to buy a new store or supplies so I guess paying high dollar to the bosses covers a good chunk and the rest they can give to people trying to get jobs thru their career center. Jobs which you can't go anywhere or move up.

Viewing 8854 - 8856 of 9,232 Reviews

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Jobs at Goodwill

DONATED GOODS ASSOCIATE

North Little Rock, AR