Goodwill reviews

3.2

46% would recommend to a friend

(9,232 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
4.0
Jan 31, 2015

Retail sales associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We have fun at work.

Cons

The pay is not that great but it's a job.

1.0
Jan 31, 2015

Not that Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Staff is fun, some awesome regular customers, paid training, decent discount

Cons

Training was too generic, there was no focus on actual day to day tasks. There's a lack of training on site (there's no way you learn the ins and outs in four days of generic talk during the paid training. High expectations of production, even though they hired nearly all part-time employees they expect full-time work from them. Management is clearly not management material. This person is clueless and rude to the staff -- has a very bad habit of assuming the worst before actually looking into things. Accuses team members of deliberately doing things wrong when they were never taught the right way, or were told that they were fine by upper management. Benefits are a joke.

2.0
Jan 31, 2015

Only if you're desperate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work is easy, they will hire pretty much anybody - disabled, criminal background, no work experience - it doesn't matter, most of the managers are very cool about if you need time off, or if you will be late, or can't come in.

Cons

They pay minimum wage - the pay will never increase no matter how long you have been working there, there is no room for advancement - you start at the bottom and stay there, management is EXTREMELY unorganized.

Viewing 8848 - 8850 of 9,232 Reviews

Glassdoor has 9,733 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.