Does Goodwill pay their employees well?

According to anonymously submitted Glassdoor reviews, Goodwill employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Goodwill. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Goodwill?

46% of Goodwill employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Goodwill 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (297) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (88) , Employment Specialist (84) , Retail Associate (78) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 577 reviews)); "Flexible hours and good if you’re in school" ((in 198 reviews)); "They also were great for the employees" ((in 113 reviews)); "Good work environment very easy going" ((in 108 reviews)); "Flexible schedule was nice to have" ((in 108 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 875 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 260 reviews)); "Upper management does not care if you are trying your best" ((in 198 reviews)); "No training provided for positions that should have training." ((in 100 reviews)); "Low salary and not good working" ((in 85 reviews))

What are employees saying about Goodwill layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Goodwill layoffs and their outlook for job security at Goodwill in 2026.

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Goodwill

Goodwill reviews

3.2

46% would recommend to a friend

(9,235 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Senior management

2.8

Compensation and benefits

2.8

Career opportunities

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

1.0

Mar 9, 2014

very bad

Cashier

Recommend

CEO approval

Business Outlook

Pros

I hear they are giving raises to 9.50 hr they will hire anybody no questions good discounts on items this is for minnetonka mn store I quit 2 weeks ago

Cons

the managers are all out of control this is a place for people with disabilities to find work yet the managers verbaly assualt the workers {work harder,faster, no talking} this is supose to be a team oriented work place not at this store some employees get away with comming in late ,multi smokes breaker other are yelled at for being 1 minute late or going to the bathroom

1.0

Mar 9, 2014

Profit Before People. For a non-profit they put a lot of emphasis on sales.

Processor

Recommend

CEO approval

Business Outlook

Pros

Easy to get a job

Cons

Conditions in the back where employees sort donations are dirty and you never know what you will find...mouse poop, bed bugs. Our goal for each day was to sort and rack 560 items/employee, so that they could make their sales.

3.0

Mar 8, 2014

Losing Sight of Our Mission

Employment specialist

Recommend

CEO approval

Business Outlook

Pros

Benefits, like-minded coworkers, really helps the underserved, generally casual, open dialogue with supervisors, personal satisfaction

Cons

Programs being cut, long-term employees being fired unceremoniously, Human Resources department is a joke and rule by fear, limited paid holidays

Viewing 8845 - 8847 of 9,235 Reviews

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Jobs at Goodwill

DONATED GOODS ASSOCIATE

North Little Rock, AR