Goodwill reviews

3.2

46% would recommend to a friend

(9,237 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
3.0
Mar 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Great Mission, Genuine benefit to community, New Hires in Retail Management ( Director of Retail) could make a good place to work into a great place to work. An active second chance employer. Programs are community life savers and the desire to make a difference is real and actionable.

Cons

Poor Management in retail segment. 21 retail stores in local area chapter have at best mediocre management with a few notable standouts and inexperienced retailers at the store level. Any previous retail experience an actual hindrance to success. Company is still shell shocked with sales deficit due to a bed bug scare last summer and have tried draconian measures to recapture lost sales volume. Work life balance for management is non existent. The company recently trimmed all full time retail associates to 35 hours while maintaining the same staffing models. This just stretches the small retail teams further adding a new level of difficulty in attaining sales objectives.

1.0
Mar 27, 2014

Great Job But

Recommend
CEO approval
Business Outlook

Pros

I got lots of physical exercise as a materials handler. They offer on the job training programs and skills development for people who have barriers to employment.

Cons

Some of the employees there do not have very high moral values. I was often challenged by working with my co-workers.

Viewing 8821 - 8823 of 9,237 Reviews

Glassdoor has 9,739 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.