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      Goodwill

      Engaged Employer

      Goodwill reviews

      3.2

      45% would recommend to a friend

      (9,227 total reviews)

      Catherine Meloy

      48% approve of CEO

      38% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.0

      Culture & values

      3.0

      Work/Life balance

      2.8

      Compensation and benefits

      2.8

      Career opportunities

      2.7

      Senior management

      Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      1.0
      May 24, 2017

      Run away

      Case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Helping others achieve dreams, although due to mismanagement of resources that doesn't happen very often.

      Cons

      Terrible culture. Employees are unhappy, management needs leadership training.

      2.0
      Feb 25, 2017

      Goodwill Industries of Columbia Willamette (E-Commerce)

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      My team was great, reliable, and cared about customers. They are the only reason I continued to work there (specifically, eCommerce. I cannot speak to working at corporate). Also, there are some really fascinating items that come into collectibles, and the overall mission serves a greater purpose.

      Cons

      Change is slow or non-existent, there is little opportunity for advancement in this segment of the business, few members of management understand business strategy, infrastructure is incredibly outdated, work culture is negative, and some unethical practices are engaged in.

      3.0
      Dec 22, 2016

      Working at Goodwill of North Georgia

      Assistant store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Goodwill of North Georgia is a very profitable not-for-profit agency that enables people to become gainfully employed. Because of the new labor law, Assistant Managers now earn $47,500 annually. Previous annual salary was $38,000.

      Cons

      Hourly employees who are empowered to generate sales should be paid more money! Currently hourly employees earn $8.00 an hour. They should increase their rate of pay, since they're the ones who do the pricing of the donated goods that customers buy. Next, management work six-in-half days a week when stores do not make their monthly budget. Management schedule is never final. Subject to change at any time, and it changes often! While vacation is mentioned in meetings, it is hard to get one. It's hard to meet the budget when you are depending on donation. And management are punished by working six-in-a-half days week, currently 8.5 hours or more a day.

      Viewing 73 - 75 of 9,227 Reviews
      Related searches: Goodwill jobs | Goodwill salaries | Goodwill benefits | Goodwill interviews
      ReviewsGoodwill reviews

      Glassdoor has 9,728 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.