Goodwill Retail Associate reviews

3.6

74% would recommend to a friend

(364 total reviews)

Catherine Meloy

77% approve of CEO

45% positive business outlook

Retail Associate employees have rated Goodwill with 3.6 out of 5 stars, based on 364 company reviews on Glassdoor. This indicates that most Retail Associate professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Retail Associate professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

364 reviews
5.0
Jan 13, 2026

Great company

Recommend
CEO approval
Business Outlook

Pros

Great hours and benefits! Always felt like I was helping for a bigger cause!

Cons

Can be long monotonous days and you deal with a lot of flack from customers about raising prices.

4.0
Dec 27, 2025
Recommend
CEO approval
Business Outlook

Pros

You get to have different tasks that include door donation handling, cashier, tagging, organizing clothes, and customer service.

Cons

did not get as many hours as I wanted.

5.0
Nov 30, 2025

Great Company

Recommend
CEO approval
Business Outlook

Pros

Paid lunch, easy-going daily tasks

Cons

May get a little boring

Viewing 13 - 15 of 364 Reviews

Glassdoor has 9,746 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.