Gap reviews

3.7

70% would recommend to a friend

(10,060 total reviews)
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Mark Breitbard

72% approve of CEO

57% positive business outlook

Gap has an employee rating of 3.7 out of 5 stars, based on 10,060 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Mar 19, 2018

Ridiculously stressful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They don't discriminate on age in regards to pay - all employees are paid the same minimum pay regardless if you are under 18 or over 25 years

Cons

- changing promotions pretty much every day - there's no communication from head office to stores in regards to marketing or store windows, ive had to change marketing around in the store 3 times in a day due to head office continuously changing their minds - managers expect employees to have no life besides gap; dont you dare turn down a shift because you are busy, youll never get offered shifts ever again and will be penalised for it - visual merchandising is SO stressful, so much extra pressure than a sales associate with no extra pay. You have to stay (sometimes unpaid) every week in order to get your jobs finished. You cannot just leave when your scheduled shift is over, you must stay until tasks are completed, due to no staff this makes it very hard to complete tasks quickly - never enough staff. District managers are always on the managers backs to cut hours continuously, leaving the staff stretched very thin and expected to do the job of 3 employees at one time - managers just SIT OUT THE BACK all day "checking emails" and then moan when important tasks aren't completed - Gap made it very difficult for me when I left, their noses were put out of joint when I left so they did not pay me for a weeks work, it took me 6 weeks to fight with continuous emails to HR and phone calls to managers to finally get paid what was rightfully owed to me

1.0
Sep 22, 2016

Don't drink the kool aid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Central location, some friendly coworkers. Employee discount is nice, but many times regular promos will discount more heavily than employee.

Cons

This company is run by old timers (read: old white males) who are out of touch with the times and don't want to take on any risks. Your opinion doesn't matter here and will fall on deaf ears. Still running on PCs and Windows 7. Website is dated and runs on unstable in-house tools. And guess what? Mobile is JUST becoming a thing! Archaic practices, LOTS of printing and manual labor. Company isn't doing well, hence deal driven and heavy promos. Poor work life balance and generally feels like a corporate sweatshop from 9 to 5. Would not recommend working corporate if you are a young millennial. Corporate culture is stale and there is a lot of red tape.

2.0
Apr 14, 2016

Going Downhill fast!

Recommend
CEO approval
Business Outlook

Pros

Great coworkers and loyal staff! Discount is nice for full price items. Health Benefits are decent (but premiums are high).

Cons

Too much emphasis on opening Gap Credit Cards and capturing customer email addresses. Focus should be more on quality product. Too many changes in discounting and promotions, sometimes multiples changes in one day. Corporate expectation for field employees is outlandish and laughable. Workload is obsence and goals are unachievable no matter how hard you work.

Viewing 22 - 24 of 10,060 Reviews

Glassdoor has 10,668 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.